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1,977 Reviews of Maus Nissan - Service Center
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June 12, 2020
Fast courteous service. Tiffany took the time to answer my question and explain what was being done. Only this is the second time I didn’t get a sticker for the next appointment. Don’t like getting phone c my question and explain what was being done. Only this is the second time I didn’t get a sticker for the next appointment. Don’t like getting phone calls from dealership while I’m waiting. Other than that all was good. More
by Klimism
Verified CustomerEmployees Worked With
Tiffany Norori
June 11, 2020
Great service. Lance has always come through for us. He goes far to accommodate our every needs. I strongly recommend him and Maus’ service department goes far to accommodate our every needs. I strongly recommend him and Maus’ service department More
by Will’s 77
Employees Worked With
Lance Johnson
June 11, 2020
John Thorne was very good. All the associates I dealt with were very friendly and helpful. Twenty five words is too much to require in order to submit a service review based on a five star system. with were very friendly and helpful. Twenty five words is too much to require in order to submit a service review based on a five star system. More
by CAROLVAPORIS2013
Employees Worked With
John Thorne
June 11, 2020
Dealership is clean, lots of seating. My service wasn’t as long as I expected and my advisor was friendly and informative. Only dealership I’ll ever go to. as long as I expected and my advisor was friendly and informative. Only dealership I’ll ever go to. More
by aimee.booker
Employees Worked With
Katrina Atkinson, Lance Johnson, Tiffany Norori, John Thorne, Jeremy Kettels, Sebastian Richards, Kayla Bankert, Matt Spencer
June 10, 2020
Disappointing Despite your web page about safety not one member of your staff wore a mask (which we did). Although sanitation is important, the fact is that the d Despite your web page about safety not one member of your staff wore a mask (which we did). Although sanitation is important, the fact is that the disease is most likely to be transmitted thorough human contact. While the service was friendly and efficient and performed in a timely manner my wife and I are in our 70's and felt uncomfortable and vulnerable. To make matters worse, we witnessed a staff member kissing and hugging a patron and I am pretty certain it wasn't his mom. If your response to our concerns is that Maus employees are screened for symptoms prior to their work day that is an argument that wouldn't fly. The fact is, a person can have Covid-19 without necessarily having symptoms. More
by dkportersouth@gmail.com
Employees Worked With
Lance Johnson
June 10, 2020
Awesome! Always quick and friendly! They do a great job doing the maintenance on my Rogue. Most of the time I haven’t had an appointment and they made time for me! doing the maintenance on my Rogue. Most of the time I haven’t had an appointment and they made time for me! More
by nrplant
Employees Worked With
Lance Johnson
June 10, 2020
Very pleased with service staff. They explained everything to me and advised on needed items before doing them. My car was nice and clean and ready to go when I got there for pickup. everything to me and advised on needed items before doing them. My car was nice and clean and ready to go when I got there for pickup. More
by nkimmel311
Employees Worked With
Lance Johnson
June 09, 2020
Lady(Tiffany) in the service department is rude. My wife had a bad experience with her. Added additional charges for items we didn’t ask for. We will not come back to this location. had a bad experience with her. Added additional charges for items we didn’t ask for. We will not come back to this location. More
by egray4060
Employees Worked With
Tiffany Norori
June 09, 2020
I purchased my car there second vehicle by the way. The mistake I made it was at night. When looking at the car the next day, I noticed all for rims have curb rash on them and a nice dent in the passenger mistake I made it was at night. When looking at the car the next day, I noticed all for rims have curb rash on them and a nice dent in the passenger door. this car had 6000 miles on it . And I found out it was a rental. When I went back to the dealer . I was told sorry nothing we can do. so. As I’m currently looking for another car for my wife now, It will not be from there. Sorry but they lost a good customer they didn’t care at all. More
by Tampabucsfan66
Employees Worked With
Jason Rowland, Steve Reardon, John Thorne, Anthony Falco, Dillon Bishop
June 09, 2020
Service was quick and easy. The people from valet to our service ght were polite and very informative. Fixed the issue and checked what I asked for to be done service ght were polite and very informative. Fixed the issue and checked what I asked for to be done More
by Silvia_beganovicsb23
Employees Worked With
Lance Johnson
