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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews
Call Service Center (727) 999-6287

1,977 Reviews of Maus Nissan - Service Center

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June 09, 2020

Fast and efficient service. John was an amazing help my car has since has absolutely no issues and im grateful to have been taken such good care of. More

by desikida72196
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Jun 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, desikida72196! We appreciate your trust and we thank you for your kind words. John does a fantastic job for our guests- thank you for recognizing him! We are very pleased that you are so happy, and we look forward to serving you again, soon. We are grateful to have you be a part of our Maus Nissan Family, and we hope you have a blessed day! - Paul DaRocha, Loyalty Manager

June 08, 2020

Go to where the professionals are and be treated like a real person not a number! Thank you Maus Nissan for having a skilled, honest and great staff!!! More

by mamadee1967.dm
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
Report | Print
Jun 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, mamadee1967! We appreciate you trusting us with your vehicle's care, and thank you for your kind words! Brandon Cruz does a fantastic job taking care of our guests- thank you for recognizing him! We are very pleased that you are so happy with your experience, and we look forward to serving you in the future- that's the #MausDifference! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 08, 2020

Tiffany is always friendly and informs and works with me with maintenance on my car. It is nice to always have the same representative to go to. More

by Colleen Jackson
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Jun 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Colleen! We appreciate your continued loyalty, and we thank you for your kind words! TIffany does a phenomenal job for our guests- thank you for recognizing her! All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family- that's the #MausDifference! We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

June 08, 2020

This is the 3rd and last time I will take my car for service here. Maus is not following protocol for COVID 19. No one wears masks, there are too many sales people and customers in the waiting room. More

by Mart B
Recommend Dealer
No
Employees Worked With
John Doe?
Report | Print
Jun 09, 2020 -

Maus Nissan responded

Mart B, we can see that you are frustrated, and apologize if you had a bad experience. A service manager would like to speak to you and see if we can't address your concerns; however, we do not have enough contact information to reach back out to you. Please contact me personally, and I will help you in any way that I can. Thank you for bringing this to our attention, and I look forward to speaking to you soon. - Paul DaRocha, Loyalty Manager, 352-403-4811

June 08, 2020

Went In For routine service... customer service was great as always.. lance johnson was my service advisor... very knowledgeable and he found me as soon as my car was ready!! More

by KIMBERLYRILEY49417
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
Jun 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Kimberly! We appreciate your continued trust, and thank you for your kind words. Lance Johnson does a fantastic job for our guests- thanks for recognizing him! We are grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

June 07, 2020

Lance from service department was very helpful and service was done in timely manner. Place was clean and organized. Everybody in that department was very nice More

by Silvia
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Report | Print
Jun 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Silvia! We appreciate your continued trust, and thank you for your kind words. Lance Johnson does a fantastic job for our guests- thank you for recognizing him! We are very pleased that you are so happy, and look forward to serving you again, soon. Thank you for being a part of our Maus NIssan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 07, 2020

We have dealt with Maus Nissan for several years. We have bought 3 vehicles from them. Everyone is respectful & courteous. And they have treated us fairly. More

by Rogue
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson, John Thorne
Report | Print
Jun 10, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey! We appreciate your continued trust, and thank you for your kind words. We are very grateful to have you be a part of our Maus Nissan Family, and we look forward to serving you again, soon. Thanks again, and have a very blessed day! - Paul DaRocha, Loyalty Manager

June 06, 2020

Always great service for all of my vehicles. Very friendly staff that goes out of their way to be of help. Lance J is an awesome service technician. He is very knowledgeable and helpful. More

by Softwaregirl
Recommend Dealer
Yes
Employees Worked With
Jessica Lambert, Lance Johnson
Report | Print
Jun 09, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Softwaregirl! We appreciate your continued trust, and thank you for taking the time to leave us such a wonderful review. Lance Johnson does a fantastic job for our guests, thank you for recognizing him! All our staff are dedicated to treating each guest like family- that's the #MausDifference! We are grateful that you are part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

June 05, 2020

Easy & efficient appt scheduling, drop off & pickup. I really trust John T. as my Service Advisor for my 2016 Murano. So nice to pickup a sparkling clean car! More

by Linda P.
Recommend Dealer
Yes
Employees Worked With
John Thorne
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Jun 06, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Linda! We appreciate the opportunity to earn your trust, and thank you for your kind words. John does a phenomenal job for our guests- thanks for recognizing him! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

June 05, 2020

I love the Maus dealership because of the awesome and personably customer service. They are very customer friendly whether you are there for sales or service. I have never had a bad experience. Thanks to More

by flpeach3
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Jun 06, 2020 -

Maus Nissan responded

Thanks for your recent visit to our Service Department at Maus Nissan of New Port Richey, flpeach3! We appreciate your continued trust, and thank you for the 5-Star review! John does a great job for our guests, we're glad he's on our team! All our staff are dedicated to treating our guests like family- that's the #MausDifference! We are very pleased that you are so happy with your experience, and we look forward to serving you again, soon. Thank you for being a part of our Maus Nissan Family, and we hope you have a very blessed day! - Paul DaRocha, Loyalty Manager

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