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Maus Nissan - Service Center

New Port Richey, FL

4.6
1,575 Reviews

1,575 Reviews of Maus Nissan - Service Center

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June 07, 2019

Always the best experience in the service department at Maus My experience in the service department is always wonderful at Maus. My service Rep John is by far one of the nicest most helpful people I have ever e More

by Kaseysmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service department , Aldo Rrethatakaj, Kevin Leon, Jerreld Jenkins, Colby Matthews
June 07, 2019

My service My advisor was polite, caring and showed concern. The service was timely. She kept me informed.of everything walked with me to the car to make sure ev More

by Rhoz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer mandaj
June 06, 2019

Service Everyone went above & beyond to help me. Customer service oriented. I haven't had any issues with any department at this dealership. Service gets you More

by Klg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrios Klindonas
June 06, 2019

Excellent Katrina is always professional and helpful. I put a lot of miles on my Murono and she does a great job of advising me on what needs to be serviced to More

by Milesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
June 06, 2019

Lance was great Lance was very informative & efficient. Todd, who drove the shuttle car was very personable & courteous & my overall experience was excellent. My ca More

by Cat B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance
June 06, 2019

It is always a nice experience The place is always so clean. Everyone is nice and friendly. It is a blessing to have free oil changes for the life of my car. More

by LAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew in Service
June 05, 2019

I've had three appointments with service terrible service My car would not start and they did not believe me and I have a $65,000 Armada! 2017. Took to Brandon and they replace the battery and now I'm on the More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHERYL SARKOZI, MATT BOYLAN
Jun 05, 2019 -

Maus Nissan responded

Diane, we're so sorry to hear of your disappointment and would like to make this right immediately! Please call and ask to speak with our General Sales Manager at your earliest convenience: (727) 815-3095. Thank you for the honest feedback and opportunity to redeem this situation.

June 05, 2019

Disorganized and sloppy 2pm oil apt. Done at 5 pm and left oil finger prints all over car just not an over all great experience unhappy experience customer More

by Red9876
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Maus Jr., Anyela Martinez
Jun 05, 2019 -

Maus Nissan responded

Dear customer, we are so sorry to hear this and would like to make this right immediately! Please call and ask to speak with our Service Director so we can look into this for you, and hopefully redeem this situation: (727) 815-3095. Thank you for the honest feedback, and the opportunity to fix this.

June 05, 2019

Outstanding Service Staff Upon my last visit, I met service advisor Katrina. She was beyond amazing. Her professionalism is unparalleled. Not only is she knowledgeable about th More

by Jconaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina
June 05, 2019

Oil change and tire repair Excellent service. Lance Johnson was my rep and took time to explain my tire issue. He provided easy explanation of what needed to be done More

by Runningmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
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