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Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,749 reviews
October 06, 2020
Selection was great! Would have been nice to actually meet the manager that we were dealing with rather than the sales associate go back and forth with every question. Things discussed with sales associa meet the manager that we were dealing with rather than the sales associate go back and forth with every question. Things discussed with sales associate never made it to the finance department. Some things got dropped because of the go between. More
by turner_rebecca
Verified CustomerEmployees Worked With
Howard Lonsdale, Kyle Wiggins, Mason Kutter
October 05, 2020
This was hands down the best experience I ever had at a dealership. They didn’t pressure us they didn’t screw around with numbers. I’m a customer for life! dealership. They didn’t pressure us they didn’t screw around with numbers. I’m a customer for life! More
by rsbryan66
October 05, 2020
Jake was professional, efficient, and had a quick response time with all of my questions. Mason made the finance part quick and painless. Great overall experience. response time with all of my questions. Mason made the finance part quick and painless. Great overall experience. More
by sww24108
October 05, 2020
The entire sales process was relatively simple and easy. From the time I researched online to coming into the dealership, the process was smooth. I will say my salesman Brandon is/was a rockstar! I understa From the time I researched online to coming into the dealership, the process was smooth. I will say my salesman Brandon is/was a rockstar! I understand he's new to the dealership and industry, but his personality was what really shined through. While I work in "sales" as well, different industry, I still understand the importance of getting to know your customer and he nailed it. Mason was outstanding as well! More
by ejnkcmo
Employees Worked With
Mason Kutter, Brandon Litton
October 02, 2020
Your service staff was all over the place. At first they couldn’t find my car it the fix order. They had my car since Thursday, said I would have it back Friday, no one called or texted updates. My husband couldn’t find my car it the fix order. They had my car since Thursday, said I would have it back Friday, no one called or texted updates. My husband had to call several times for the update. They said on Monday it would be finished at2:00. My daughter took me there. The service desk kept asking who my contact was, I kept telling them no one reached out to me. They sent me to the service person that already had like 3 customers on his tail. A young man asked if he could help, he tried but was new and not fully trained on your system. So again we go back inside and again get directed to the gentleman who had his hands full. I was in tears by then. Thankfully my daughter does not get upset like I do and was able to calm me down. They finally found the ticket. Thankfully I had the foresight to remove all my crafts on the off chance my car would not be done Friday as advised, or I would have missed out on $200.00 in sales Saturday. Again, no one reached out to me. More
by jaroland2000
Employees Worked With
I don’t have any makes as no one contacted me
October 02, 2020
Had three vehicles in for repairs, service and MO Vehicle Inspections, Damon was very customer service orientated, handled getting all of them done quickly! He will be an asset to the Butler location. Good Inspections, Damon was very customer service orientated, handled getting all of them done quickly! He will be an asset to the Butler location. Good luck and THANKS! More
by YINCEN
Employees Worked With
DAMON WIMSATT
October 01, 2020
The process was very smooth. Jeff was very on top of everything and communicated with us quite regularly keeping us updated on the status of our purchase. everything and communicated with us quite regularly keeping us updated on the status of our purchase. More
by jaybschrader
Employees Worked With
Howard Lonsdale, Jeff Cox
October 01, 2020
They were fast and friendly. Brandon made the process easy and made sure that I knew what was going on during each step. Michael made the finance part of buying a new truck simple. I would recommend thes easy and made sure that I knew what was going on during each step. Michael made the finance part of buying a new truck simple. I would recommend these guys to anyone looking for a vehicle! More
by bkjones1973
Employees Worked With
Michael Rybolt, Brandon Litton
September 30, 2020
Brandon was awesome! We appreciated the time he spent with us! He made the car buying experience great! We would definitely return to buy another car at Max Ford and work with Brandon. Thank you! with us! He made the car buying experience great! We would definitely return to buy another car at Max Ford and work with Brandon. Thank you! More
by cnewcomer72
Employees Worked With
Howard Lonsdale, Michael Rybolt, Brandon Litton
September 28, 2020
Jeff Cox maid my buying experience awesome, and Masson helped with the financing. In all the made it a painless experience. I appreciate all the help and time they gave me. helped with the financing. In all the made it a painless experience. I appreciate all the help and time they gave me. More
by darcie.blackwood
Employees Worked With
Mason Kutter, Jeff Cox
