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Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,749 reviews
December 31, 2020
63 and purchased a lot of cars/trucks in my life. Never have had a better, quicker, professional experience than with Paul and Max. We live in center KC and worth the trip. Enthusiastically recommend. have had a better, quicker, professional experience than with Paul and Max. We live in center KC and worth the trip. Enthusiastically recommend. More
by austidog
Employees Worked With
Michael Rybolt, Paul Chaples
December 31, 2020
My car had multiple issues needing serviced. I made an appointment to drop off the vehicle. The employees were friendly and explained what would happen next. After looking it over, they called to let me k appointment to drop off the vehicle. The employees were friendly and explained what would happen next. After looking it over, they called to let me know everything needing repaired and answered my questions in depth. Repairs were made and vehicle is performing fantastic! More
by Terin
Verified CustomerEmployees Worked With
Brian
December 30, 2020
We purchased a New Expedition on Saturday (see previous review), and were so impressed with Brandon, Mason, and the whole (pressure free) experience, that we put a deposit down on a new truck for my husban review), and were so impressed with Brandon, Mason, and the whole (pressure free) experience, that we put a deposit down on a new truck for my husband on our way out the door. We had NO intention of purchasing a second vehicle, especially in the same week, but the odds of us finding such an awesome sales team again were slim so we went for it. Again, I cannot express how impressed we were with both Brandon and Mason. These guys really set the bar high. From thoroughly inspecting the detail job done on the vehicles, to keeping us updated throughout the entire process, I’ve never had such amazing service. With any luck we won’t be in the market for new vehicles for a couple years, but will recommend Max Ford to anyone who will listen until then. More
by hollieng12
Employees Worked With
Mason Kutter, Brandon Litton
December 29, 2020
If I could I would put zero stars! I went to pick up my vehicle and it wasn’t washed, there were greasy fingerprints on the steering wheel and if that wasn’t bad enough I found out once I got onto the inte vehicle and it wasn’t washed, there were greasy fingerprints on the steering wheel and if that wasn’t bad enough I found out once I got onto the interstate that the brake pedal went all the way to the floor! No brakes! I was told by the service advisor that he personally took it for a test drive and it was all fine. Well ok, I will just never go back to Max Ford for anything not even a oil change. Oh and they changed the oil and filter, I had an oil leak after that. If you tighten the oil filter all the way it won’t leak! Very displeased and disappointed with Max Ford! When I informed the advisor of everything most would think that the service manager would reach out but no not until I ask to speak to the owner. I was informed that the owner would reach out to me in regards to all of this...! Still waiting to speak to Mark Muller 75% owner or Robert Jacaway. Max Ford has my number. Mark call me when it’s convenient for you so we can discuss the lack of service that your dealership provides! Oh and I’ll add this - I picked my vehicle up the day before thanksgiving of this year and I’m still waiting to hear from Mark Muller. Like I said Mark I look forward to our phone call. Once things are rectified I will be happy to let the world know how Max Ford/Mark responded. If he owns and fixes their mistakes I’ll respect him a lot. Everyone has been warned about Max Ford and Max Motors. More
by JOE
Employees Worked With
Joe
December 28, 2020
My experience buying my truck was great! The dealership was awesome! Thank you again for the good deal and better end to a day with a newer truck. was awesome! Thank you again for the good deal and better end to a day with a newer truck. More
by bodiblakevaughn
Employees Worked With
Mason Kutter, Jeff Cox
December 26, 2020
Very on top of things. Searched and found truck I wanted, when other dealership said could not get. Truck delivered on time; also delivered to me personally. wanted, when other dealership said could not get. Truck delivered on time; also delivered to me personally. More
by riprapmike
December 24, 2020
Communication for one who is traveling from afar is important. Buying a 2018 vehicle that costs more than 60K is nerve-wracking at best. Kyle has been steller to keep me informed prior to my fligh important. Buying a 2018 vehicle that costs more than 60K is nerve-wracking at best. Kyle has been steller to keep me informed prior to my flight to the dealer and after the sale. More
by Terry32579
Employees Worked With
Kyle Wiggins, Michael Rybolt
December 23, 2020
Just a concern when they do my oil change my splash guard under my car they screw back on doesn’t fall off again on the road when I’m driving. Very scary. under my car they screw back on doesn’t fall off again on the road when I’m driving. Very scary. More
by Terri
Employees Worked With
Chad in service
