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Max Ford of Harrisonville

Harrisonville, MO

4.7
1,749 Reviews

2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

October 12, 2020

I gave my cell number. They called me on it once to quote price. They said I needed another part. They called back on my old phone number not cell phone I gave them. They couldn't reach me on that so they we More

by GINABOBKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Oct 14, 2020 -

Max Ford of Harrisonville responded

We always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (816) 380-3251 or email your contact information to kimberly@maxmotors.com and we will do our best to make this better. We hope to hear from you soon.

October 11, 2020

Took care of my concerns in a timely manner. Was friendly and met my needs , was impressed with follow up with a call to me, More

by gbeatty1975
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Ferguson
Oct 12, 2020 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! If there's anything else we can do to assist you, please let us know. We appreciate your business and look forward to seeing you again soon!

October 10, 2020

Alan Hamilton got me in with no appointment and got the car fixed right the first time. Thank you Alan and Bubba for the Great work. More

by Karker6958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Hamilton
Oct 12, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words and 5 star review. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your business and look forward to seeing you on your next visit!

October 09, 2020

Brandon is a great guy to work with. He was honest and a hard worker. He washed and studied up on the explorer, which was the car i wanted to check out. He convinced me it would be worth my time to drive 50 More

by maryjogerrity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Michael Rybolt, Glenn Patterson, Brandon Litton
Oct 12, 2020 -

Max Ford of Harrisonville responded

Thank you for your wonderful response to the quality of service our staff provides! If there is anything else we can do to assist you, please let us know. We appreciate your business and look forward to seeing you again soon. Take care!

October 09, 2020

The staff was great about looking at my truck.Eli got The staff was great about looking at my truck. Eli got me a loaner truck that is why I keep coming back I am very busy with my work and he keeps me More

by mikebell72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Barker
Oct 12, 2020 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and look forward to seeing you on your next visit. Take care!

October 09, 2020

About Max Motors Collision Repair they are top notch! Very accommodating to my needs! Their workmanship Is also wonderful!!! Office staff and the main assessor are knowledgeable and empathetic More

by JEAN.NOLA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie
Oct 12, 2020 -

Max Ford of Harrisonville responded

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 09, 2020

Done when you said it would be dine, everyone very nice, Did what they said they were going to do, I will use MAX Ford again. More

by SMATTLAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
Oct 12, 2020 -

Max Ford of Harrisonville responded

Thank you for your kind words. If you have any additional needs or questions, we will be more than happy to assist you. We appreciate your business and look forward to seeing you on your next visit!

October 08, 2020

The dealership did not clear two manufacturer recalls prior to sale. No ID/OD was provided even though it was an out of state title. More

by stepheneskina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Kutter, Jeff Cox
Oct 12, 2020 -

Max Ford of Harrisonville responded

Thank you for sharing your honest feedback. If you have any additional needs or questions, we will be more than happy to assist you. We appreciate your business and hope you have a great day!

October 08, 2020

They were awesome, we had a issue with a brand new truck, they did everything possible but could not find the fix, they bought my truck back, very professional and great to deal with More

by jbjjc2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess
Oct 12, 2020 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback. We're glad we could be of assistance, and we're always happy to help if there's anything else you need. We hope to be of service to you again!

October 06, 2020

Selection was great! Would have been nice to actually meet the manager that we were dealing with rather than the sales associate go back and forth with every question. Things discussed with sales associa More

by turner_rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Kyle Wiggins, Mason Kutter
Oct 12, 2020 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback. We're glad we could be of assistance, and we're always happy to help if there's anything else you need. We appreciate your business and hope to see you again soon!

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