Max Ford of Harrisonville

Brandon was the ideal sales person, helped me find the right vehicle at a competitive price and was always patient and professional! Max Ford is lucky to have him and I'd recommend you contact him for you right vehicle at a competitive price and was always patient and professional! Max Ford is lucky to have him and I'd recommend you contact him for your next car purchase! The finance department was helpful, but classically trying to upsell and came off as fake. Felt more of the used car sales experience in the finance office than on the lot!! Nonetheless, process was quick as can be expected and the overall experience was very positive. I'll buy from this team again in the future! More

The entire sales process was relatively simple and easy. From the time I researched online to coming into the dealership, the process was smooth. I will say my salesman Brandon is/was a rockstar! I understa From the time I researched online to coming into the dealership, the process was smooth. I will say my salesman Brandon is/was a rockstar! I understand he's new to the dealership and industry, but his personality was what really shined through. While I work in "sales" as well, different industry, I still understand the importance of getting to know your customer and he nailed it. Mason was outstanding as well! More

Jake was professional, efficient, and had a quick response time with all of my questions. Mason made the finance part quick and painless. Great overall experience. response time with all of my questions. Mason made the finance part quick and painless. Great overall experience. More

This was hands down the best experience I ever had at a dealership. They didn’t pressure us they didn’t screw around with numbers. I’m a customer for life! dealership. They didn’t pressure us they didn’t screw around with numbers. I’m a customer for life! More

Had three vehicles in for repairs, service and MO Vehicle Inspections, Damon was very customer service orientated, handled getting all of them done quickly! He will be an asset to the Butler location. Good Inspections, Damon was very customer service orientated, handled getting all of them done quickly! He will be an asset to the Butler location. Good luck and THANKS! More

Your service staff was all over the place. At first they couldn’t find my car it the fix order. They had my car since Thursday, said I would have it back Friday, no one called or texted updates. My husband couldn’t find my car it the fix order. They had my car since Thursday, said I would have it back Friday, no one called or texted updates. My husband had to call several times for the update. They said on Monday it would be finished at2:00. My daughter took me there. The service desk kept asking who my contact was, I kept telling them no one reached out to me. They sent me to the service person that already had like 3 customers on his tail. A young man asked if he could help, he tried but was new and not fully trained on your system. So again we go back inside and again get directed to the gentleman who had his hands full. I was in tears by then. Thankfully my daughter does not get upset like I do and was able to calm me down. They finally found the ticket. Thankfully I had the foresight to remove all my crafts on the off chance my car would not be done Friday as advised, or I would have missed out on $200.00 in sales Saturday. Again, no one reached out to me. More

The process was very smooth. Jeff was very on top of everything and communicated with us quite regularly keeping us updated on the status of our purchase. everything and communicated with us quite regularly keeping us updated on the status of our purchase. More

They were fast and friendly. Brandon made the process easy and made sure that I knew what was going on during each step. Michael made the finance part of buying a new truck simple. I would recommend thes easy and made sure that I knew what was going on during each step. Michael made the finance part of buying a new truck simple. I would recommend these guys to anyone looking for a vehicle! More

Brandon was awesome! We appreciated the time he spent with us! He made the car buying experience great! We would definitely return to buy another car at Max Ford and work with Brandon. Thank you! with us! He made the car buying experience great! We would definitely return to buy another car at Max Ford and work with Brandon. Thank you! More

We had an amazing experience at Max Ford! Eli Barker was very knowledgable and fantastic to deal with. It was a quick and seamless process from start to finish and the staff was professional and a joy to w very knowledgable and fantastic to deal with. It was a quick and seamless process from start to finish and the staff was professional and a joy to work with. I drove 3 1/2 hours to Max Ford and will do it each time I buy a vehicle. Go see them! Chuck Shaffer More