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Max Ford of Harrisonville

Harrisonville, MO

4.7
1,749 Reviews

2502 Cantrell Rd

Harrisonville, MO

64701

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1,749 Reviews of Max Ford of Harrisonville

April 01, 2021

Service decided to drop us as customers because they would not fix our issues. Took to dodge dealer in Nolan road and those guys are great More

by Olson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Rybolt, Paul Chaples
Apr 01, 2021 -

Max Ford of Harrisonville responded

We always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (816) 380-3251 or send us a private message with your contact information and we will do our best to make this better. We hope to hear from you soon.

March 31, 2021

First time purchasing a vehicle from Max Ford and would recommend the experience of buying from them to anyone. Great service from Jake in the sales department and also from Mike in finance. More

by okietbmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Howard Lonsdale, Michael Rybolt
Apr 01, 2021 -

Max Ford of Harrisonville responded

Thank you for your excellent review and taking time to rate your positive experience. We appreciate your business and look forward to seeing you on your next visit. Take care!

March 31, 2021

We had an appointment for an oil change and it took over 2 hours. With an appointment it really shouldn’t take 2 hours to get the oil changed. More

by TBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service management
Mar 31, 2021 -

Max Ford of Harrisonville responded

We always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please give us a call at (816) 380-3251 or send us a private message with your contact information and we will do our best to make this better. We hope to hear from you soon.

March 31, 2021

I was nervous about looking at vehicles on my own and my credit issues in past but dealership was relaxed and comfortable. Jake was nice and not intimidating or pushy. I appreciate this dealership help More

by SKeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Richard Herrera
Mar 31, 2021 -

Max Ford of Harrisonville responded

Thank you for your feedback and positive rating! We strive to provide excellent customer service and happy you had a pleasant experience. We look forward to seeing you again soon!

March 31, 2021

Eli was great! He was able to tell me what options were available on the different models for the bronco sport. He made the buying process so easy! The Finance department gave me options and listened to More

by waltersl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Barker, Howard Lonsdale
Mar 31, 2021 -

Max Ford of Harrisonville responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you. We appreciate your business and hope to be of service to you again. Take care!

March 30, 2021

Happy with price and Jeff as a sales rep. The bad, had an appointment but it seemed liked I surprised them. Truck dirty, not ready. More

by jimmymac20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Barker, Howard Lonsdale, Jeff Cox
Mar 31, 2021 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience. We value your feedback and will pass this information along to our team. Thank you again for your business and please don't hesitate to reach out if you need any further assistance.

March 30, 2021

Easy and pleasant experience working with the Sales team and finance although we paid cash for the vehicle and did not have to finance the truck. More

by pattymg58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale, Chris Lonsdale
Mar 31, 2021 -

Max Ford of Harrisonville responded

Your 5-star review means a lot to us and we are happy we were able to help. Please don't hesitate to reach out to us if you ever need anything else. Take care!

March 29, 2021

I believe that they should offer their buying customers a tasty complimentary beverage while they are waiting through the process. Other than that, it was GREAT! More

by Chris S.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rybolt, Chris Lonsdale
Mar 31, 2021 -

Max Ford of Harrisonville responded

Thank you for sharing your feedback and taking the time to rate your experience. We appreciate your business and hope to see you again soon!

March 29, 2021

Found the car on line and flew in to pick it up. Everything was clean, repaired and ready as promised. And they gave me a ride from the airport! More

by jmandrews
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob the driver, Howard Lonsdale, Michael Rybolt, Brandon Litton, Richard Herrera
Mar 31, 2021 -

Max Ford of Harrisonville responded

We're so happy we were able to help you out! Please let us know if there is ever anything else we can do for you. We appreciate the opportunity to earn your business and hope you have a great day!

March 29, 2021

Purchased a Jeep Gladiator Rubicon. Team worked with me to address all of my questions. Quick process in getting through paperwork with Finance. Would go back for future business. More

by dsmoorekc
Recommend Dealer
Yes
Employees Worked With
Jake Giess, Michael Rybolt, Jeff Cox
Mar 29, 2021 -

Max Ford of Harrisonville responded

Thank you so much for sharing your feedback! We're always here to provide exceptional service at a great value and look forward to seeing you again on your next visit. Take care!

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