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Max Ford of Harrisonville - Service Center

Harrisonville, MO

4.4
892 Reviews
Call Service Center (816) 793-0992

892 Reviews of Max Ford of Harrisonville - Service Center

Sort by
July 13, 2021

Had to come back in look like the filter or something around it was leaking after it had the oil change about a month ago the replace filter and add oil to it with no charge More

by Waynhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Gillihan
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Jul 14, 2021 -

Max Ford of Harrisonville responded

Thank you for your feedback. We strive to provide excellent customer service and happy you had a pleasant experience. Have a wonderful day!

July 12, 2021

The experience was overall very pleasant. They took care of all are needs. We needed special help because of my wife using a walker and the accommodated that by moving the truck to the sidewalk. More

by npwangler751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Barker
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Jul 12, 2021 -

Max Ford of Harrisonville responded

Thank you for sharing your positive experience with others! If you have any questions or concerns for us, please do not hesitate to give us a call or stop by. Have a fantastic day!

July 09, 2021

Got me in on time and finished the work on time . They were friendly and answered my questions . Looked into any issues I had told them . More

by gbeatty1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Ferguson
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Jul 09, 2021 -

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

July 08, 2021

Excellent customer service from Alicia, my service advisor. Repairs were complete efficiently and on estimate. So far the vehicle handles like it's new rather than 6 years old. More

by deanjr_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Report | Print
Jul 09, 2021 -

Max Ford of Harrisonville responded

Your 5-star review means a lot to us and we are happy we were able to help. Please don't hesitate to reach out to us if you ever need anything else. See you again soon!

July 08, 2021

Took my SUV in for RF axle shaft seal seep. Warranty Took my SUV in for RF axle shaft seal seep. Warranty work! Max Ford pounded the new seal in instead of pressing it. Made marks with the tool they More

by jallphin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager Nathan
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July 08, 2021

Car was done quickly. A difficult customer was in front of me and they handled him very professionally and apologized for him being so rude More

by bodenbecky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 09, 2021 -

Max Ford of Harrisonville responded

Thank you for taking the time to rate your experience. We hope to see you again on your next visit!

July 08, 2021

Service staff is wonderful. The person working on my tires was great. The manager in service explained needed information and really appreciated.. sorry can’t remember names. More

by KALLSANDERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 09, 2021 -

Max Ford of Harrisonville responded

Thank you so much for your excellent review and 5-star rating! We are always happy to help out if you need any further assistance. Have a great day!

July 07, 2021

Incomplete after service report. I wasn’t advised of potential mechanical problems and if the repairs would be covered by my extended warranty. This is Max’s second strike. Previous service turned out t More

by agnewjedward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown service personnel
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July 03, 2021

They did a great job on the truck taking care of the oil change and tire. Rotation and making sure all the fluids were correct More

by Waynhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 05, 2021 -

Max Ford of Harrisonville responded

We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 05, 2021 -

Waynhe responded

I and my family will

July 02, 2021

Nate went above and beyond in getting a unique situation taken care of in a time sensitive manner. Continues to be the reason that Max Motors is my go to place for service and sales More

by barry.h.crudup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate and Austin
Report | Print
Jul 05, 2021 -

Max Ford of Harrisonville responded

We're so happy we were able to help you out! Please let us know if there is ever anything else we can do for you. We appreciate your business and hope you have a great day!

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