Max Ford of Harrisonville - Service Center

Service personnel Damon went above and beyond to keep me informed about my car service. He even tried to contact company that I had extended warranty through. I am very happy with Max Ford. informed about my car service. He even tried to contact company that I had extended warranty through. I am very happy with Max Ford. More

Thie service performed was great. The only thing that could have been better was the communication from the service technician Damon. It took longer than it should have to get information about what was could have been better was the communication from the service technician Damon. It took longer than it should have to get information about what was being done. At one point, I was on hold for over 20 minutes and had you hang up. I know he’s busy but a quick phone call could have alleviated a lot of concern. Just a recommendation. Overall, he did fine contacting the warranty company and getting things taken care of. I just would have liked to have been kept informed about what was being done. More

Happy with service received. No complaints, got us right in. Friendly, good service received. I did not catch any names though I would have definitely looked if the service was below par. in. Friendly, good service received. I did not catch any names though I would have definitely looked if the service was below par. More

Very friendly staff, good communication and got the job done! Will not hesitate to have my car serviced there again! I was having the routine maintenance done else where but considering transferring! done! Will not hesitate to have my car serviced there again! I was having the routine maintenance done else where but considering transferring! More

I have used the Max Ford's service department for many years. Their staff and service is second to none. They will continue to be our 'go to' for service. years. Their staff and service is second to none. They will continue to be our 'go to' for service. More

Very pleased with repair on cannister and safety recall . Had them look at hatch and they could not duplicate problem , I got it back and its pops back out everytime I close it Had them look at hatch and they could not duplicate problem , I got it back and its pops back out everytime I close it More

As I am a senior citizen, I really liked that my car was picked up at my home, serviced and returned in a very short time. picked up at my home, serviced and returned in a very short time. More

Did a good job on my car but took longer than I expected Saturday to Thursday for an oil leak, replacement supply tube. I would consider using again in the future as they were friendly and helpful. Saturday to Thursday for an oil leak, replacement supply tube. I would consider using again in the future as they were friendly and helpful. More

The service department was amazing. Kirk went above and beyond to make sure my vehicle was repaired and covered under the extended warranty. I really appreciate everyone that helped me in the service depar beyond to make sure my vehicle was repaired and covered under the extended warranty. I really appreciate everyone that helped me in the service department. They were kind, understanding and great to work with. Thank you. More

From the service staff to the management, your staff was nothing but greatness. Very professional & courteous. Helped us with an issue that did not start with their dealership, but helped us get the answers nothing but greatness. Very professional & courteous. Helped us with an issue that did not start with their dealership, but helped us get the answers we needed. Salesman answered all our questions about a couple new vehicles & provided information for my future purchase. More