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Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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892 Reviews of Max Ford of Harrisonville - Service Center
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January 22, 2021
Excellent job and great customer service people were caring they listened to what I had to say they truly made the whole experience terrific absolutely loved the people caring they listened to what I had to say they truly made the whole experience terrific absolutely loved the people More
by stacyhowland
Verified CustomerEmployees Worked With
Eli Barker, Aaron Briseno, Mason Kutter
January 08, 2021
I couldn't be happier with Max Ford Harrisonville professional and personally caring service. Whether it has only been a few weeks or several months, I feel like I am remembered and taken care of lik professional and personally caring service. Whether it has only been a few weeks or several months, I feel like I am remembered and taken care of like a friend. More
by Propesrl
Employees Worked With
Chad Brennan, Nathan Parker
January 08, 2021
Good communication, service and delivery. Oil change, transmission service and tire rotation along with a ride to work and my car delivered to me and the bill taken care of over the phone. transmission service and tire rotation along with a ride to work and my car delivered to me and the bill taken care of over the phone. More
by RMRAETH1971
Employees Worked With
Alan - service
January 07, 2021
They went above and beyond in picking my car up, fixing it and returning it to my home in the same day. They are always friendly, accommodating, and get the job done. Since my car is a Chevrolet, I only it and returning it to my home in the same day. They are always friendly, accommodating, and get the job done. Since my car is a Chevrolet, I only go to a Chevrolet dealer if the part needed is a dealer part. Kudos to the Service Center and all that work there!!!!!! More
by MICKLA58
Employees Worked With
Several in Service. Unfortunately, I don't remember names.
January 05, 2021
We take our truck to people we can trust. That’s why we go to Max Ford. Nate Parker and his team have been always given us the service we need! go to Max Ford. Nate Parker and his team have been always given us the service we need! More
by simmons.senst@gmail.com
Employees Worked With
Ryan, Cliff, Nate,
January 01, 2021
As always it was a top notch professional experience. They got me in on time and kept me informed. I have 4 vehicles and I take them all to Max Ford. Alan Hamilton is a great Service Advisor and always s They got me in on time and kept me informed. I have 4 vehicles and I take them all to Max Ford. Alan Hamilton is a great Service Advisor and always searches for my best deal for the dollar. I definitely will be going back. More
by donnie.whitcanack
Employees Worked With
Alan Hamilton
December 31, 2020
My car had multiple issues needing serviced. I made an appointment to drop off the vehicle. The employees were friendly and explained what would happen next. After looking it over, they called to let me k appointment to drop off the vehicle. The employees were friendly and explained what would happen next. After looking it over, they called to let me know everything needing repaired and answered my questions in depth. Repairs were made and vehicle is performing fantastic! More
by Terin
Employees Worked With
Brian
December 29, 2020
If I could I would put zero stars! I went to pick up my vehicle and it wasn’t washed, there were greasy fingerprints on the steering wheel and if that wasn’t bad enough I found out once I got onto the inte vehicle and it wasn’t washed, there were greasy fingerprints on the steering wheel and if that wasn’t bad enough I found out once I got onto the interstate that the brake pedal went all the way to the floor! No brakes! I was told by the service advisor that he personally took it for a test drive and it was all fine. Well ok, I will just never go back to Max Ford for anything not even a oil change. Oh and they changed the oil and filter, I had an oil leak after that. If you tighten the oil filter all the way it won’t leak! Very displeased and disappointed with Max Ford! When I informed the advisor of everything most would think that the service manager would reach out but no not until I ask to speak to the owner. I was informed that the owner would reach out to me in regards to all of this...! Still waiting to speak to Mark Muller 75% owner or Robert Jacaway. Max Ford has my number. Mark call me when it’s convenient for you so we can discuss the lack of service that your dealership provides! Oh and I’ll add this - I picked my vehicle up the day before thanksgiving of this year and I’m still waiting to hear from Mark Muller. Like I said Mark I look forward to our phone call. Once things are rectified I will be happy to let the world know how Max Ford/Mark responded. If he owns and fixes their mistakes I’ll respect him a lot. Everyone has been warned about Max Ford and Max Motors. More
by JOE
Employees Worked With
Joe
