Max Ford of Harrisonville - Service Center

Always great service Love the friendly staff and service that is always done right. I've been a customer since 2012 and will continue being a customer indefinitely. No Love the friendly staff and service that is always done right. I've been a customer since 2012 and will continue being a customer indefinitely. No More

Return service Had issues with last service came back and they went above my expectations to correct the problems. Made detailed notes and covered all work without a Had issues with last service came back and they went above my expectations to correct the problems. Made detailed notes and covered all work without any additional payments. Will be returning. More

Quick, friendly and great service. This service department employees are always friendly and always call to keep me posted on what is going on with my car. I wouldn't take my car anywh This service department employees are always friendly and always call to keep me posted on what is going on with my car. I wouldn't take my car anywhere else. More

Dealer and Service Center Customer Service Mat Muller was so kind in pointing out a minor dent before we signed paperwork and left the dealership back in May. He was adamant that they fix it, b Mat Muller was so kind in pointing out a minor dent before we signed paperwork and left the dealership back in May. He was adamant that they fix it, but I was excited to enjoy my new Escape. After setting up an appointment and loaner car with Clint in the Service Center (who made it super easy to do so), Andrew and Alan were quick in processing the paperwork and in pulling my loaner car around. It maybe took 5 minutes, which was super fast in my estimation. After the dent was fixed, Andrew contacted me to let me know the earliest I could pick it up. I told him it would be later in the evening before closing since I would be teaching during the day of pick-up. He already had my ticket closed out, and the transfer of vehicles took, at most, 3 minutes. Exceptional service from start to finish! Max Ford of Harrisonville is, by far, the best dealership and service center I've ever worked with! Great people all the way around! More

Sales and service of 3 vehicles We have purchased two vehicles and my daughter has purchased one also. Sales and service teams are great! They have a plentiful inventory; if they d We have purchased two vehicles and my daughter has purchased one also. Sales and service teams are great! They have a plentiful inventory; if they don't have the vehicle you want, they will find it. More

Recall I had two recalls. One was taken care of. The other didn't register high enough yet to submit to Ford for repair parts so I'm sure I'll be back soon! I had two recalls. One was taken care of. The other didn't register high enough yet to submit to Ford for repair parts so I'm sure I'll be back soon! More

They did great There are very professional and very quick, got the work done faster than expected. The service department did a good job and treated us very well. There are very professional and very quick, got the work done faster than expected. The service department did a good job and treated us very well. More

Thank YOU Is nice to see some of the same employees each time.. feels like management cares about their employees as much as the customer. People are importan Is nice to see some of the same employees each time.. feels like management cares about their employees as much as the customer. People are important to Max Motors More

They keep my truck rolling!!!! Couldn’t ask for better people!!! Everyone is amazing and always take care of my issues above and beyond!!! Won’t take my truck anywhere else!!! Couldn’t ask for better people!!! Everyone is amazing and always take care of my issues above and beyond!!! Won’t take my truck anywhere else!!! More