Max Ford of Harrisonville - Service Center

Great customer service Quality work and they treat veterans well with a great discount. the waiting room was very comfortable. Everyone I came in contact with was very he Quality work and they treat veterans well with a great discount. the waiting room was very comfortable. Everyone I came in contact with was very helpful and courteous More

Emergency repair My transmission would not shift. Although the service center was extremely busy, someone came out and fixed my problem. I was on the road again with My transmission would not shift. Although the service center was extremely busy, someone came out and fixed my problem. I was on the road again within an hour. More

Awesome Clean, timely, and professional. You dont get that raked over the coal feeling that most dealers give you. And they service more than just ford vehi Clean, timely, and professional. You dont get that raked over the coal feeling that most dealers give you. And they service more than just ford vehicles. More

Oil change went awesome. Work was done in a timely manner and we have no complaints. The maintenance dept. is top notch! We will definitely keep coming back. Keep up the goo Work was done in a timely manner and we have no complaints. The maintenance dept. is top notch! We will definitely keep coming back. Keep up the good work! More

Excellent Great customer service the people eho work there are very knowledgeable and friendly and your dealer was very clean and organized i wad very happy wit Great customer service the people eho work there are very knowledgeable and friendly and your dealer was very clean and organized i wad very happy with my overall experience at max ford thank you More

Oil change Very efficient and thorough. Facility was very clean, i love the customer lounge. Very friendly atmosphere. They were thorough and very easy to unders Very efficient and thorough. Facility was very clean, i love the customer lounge. Very friendly atmosphere. They were thorough and very easy to understand in explaining what they looked for and inspected on my truck. I will definitely be returning for future services More

Best Service to the Max! I took my van here as my axle was under recall, Was in on Wednesday afternoon and out Friday at 9 a.m.,Exceptional service and courtesy. Alan was extr I took my van here as my axle was under recall, Was in on Wednesday afternoon and out Friday at 9 a.m.,Exceptional service and courtesy. Alan was extremely helpful explaining the recall.I have been around a few years but this was one of the most pleasurable car dealer experiences I have had.Thanks to your whole staff.10 stars your that good. More

AC leak The service department was extremely helpful and polite. While it was a drawn out process to find the leak they kept me apprised of everything that wa The service department was extremely helpful and polite. While it was a drawn out process to find the leak they kept me apprised of everything that was going on! The only constructive criticism I can give is their customer lounge could use an update...the seating was very uncomfortable and it would have been nice to have refreshments for the customers waiting to have service on their vehicles. (Like the Ford dealership in Blue Springs Mo). More

Alan is the most awesome service advisor! I will always bring my vehicles to Alan for service! He’s the most honorable service advisor I’ve ever met!!!! I’ll keep bringing my vehicles there as I will always bring my vehicles to Alan for service! He’s the most honorable service advisor I’ve ever met!!!! I’ll keep bringing my vehicles there as long as he’s there! More

Bumper and Hatchback Repair Dealing with the employees at Max Ford was fantastic from beginning to end. They were prompt, courteous, very good at explaining the process and hand Dealing with the employees at Max Ford was fantastic from beginning to end. They were prompt, courteous, very good at explaining the process and handled all of the details for me...even obtaining a rental car. They also have a computer system that keeps you informed of the process along the way so that you're never wondering if parts have been ordered, or when to anticipate picking up your car, etc. Two thumbs up from me! More