Max Ford of Harrisonville - Service Center
Harrisonville, MO
892 Reviews of Max Ford of Harrisonville - Service Center
Great service center! Had to take the car in for a recall on the vehicle. They were friendly oh, awesome and got the car done very quickly! Very pleased! Had to take the car in for a recall on the vehicle. They were friendly oh, awesome and got the car done very quickly! Very pleased! More
Oil change I was in and out in about 45 minutes. Had my oil changed and tires rotated. I'm always greeted by happy, helpful staff. Will continue to have my ca I was in and out in about 45 minutes. Had my oil changed and tires rotated. I'm always greeted by happy, helpful staff. Will continue to have my car serviced there. More
Car serviced Great deal the oil changing. Keeps us returning to Max ford for all our service needs. Clint is awesome. He seems to go over and above to please th Great deal the oil changing. Keeps us returning to Max ford for all our service needs. Clint is awesome. He seems to go over and above to please the customer. More
Great Service The technicians and staff of the Service Department are always willing to help and they strive to do the right thing. I won't take my Explorer anywher The technicians and staff of the Service Department are always willing to help and they strive to do the right thing. I won't take my Explorer anywhere else. More
oil change just because. Your survey needs work. You are not really interested in feed back. The group gets punished if the score is not 5 stars. You have go just because. Your survey needs work. You are not really interested in feed back. The group gets punished if the score is not 5 stars. You have good people working for you but upper management needs improvement. If staff is afraid of getting anything less than a 5 star rating then things are wrong in management. More
Got the job done. The service desk and part desk were most helpful and prompt. While the service was being done we sat in the waiting room. This was the only negative. The service desk and part desk were most helpful and prompt. While the service was being done we sat in the waiting room. This was the only negative. It was the end of the day but it looked like it had not been cleaned all day. More
Schedule & Service Scheduling is easy and meets my needs, every time. Have been using this service since 2014 and have NEVER had a complaint or issue. Trust, to me, is t Scheduling is easy and meets my needs, every time. Have been using this service since 2014 and have NEVER had a complaint or issue. Trust, to me, is the most important thing and I found it here at MAX. For that reason I will keep coming back... More
Warranty Service Repairs I purchased an escape from another dealer in town (shame on me) in January, began having some suspension issues and there were a couple other small th I purchased an escape from another dealer in town (shame on me) in January, began having some suspension issues and there were a couple other small things I needed done. While working on my vehicle Nate kept finding all sorts of other issues not repaired by selling dealership. Nate and Stephan were so great to work with even went FAR above and beyond to ensure they fixed any and all issues they ran into. They could have easily looked over things I didn’t bring it in for but didn’t. They very likely saved me money down the road if these things weren’t repaired now (I also might have been outside of warranty). Great people, I’m now a customer for life!! More
Not getting the service I paid for. I paid for a works package. They are supposed to tell you what your vehicle needs. The truck had issues they checked off as fine. 3 weeks later the tr I paid for a works package. They are supposed to tell you what your vehicle needs. The truck had issues they checked off as fine. 3 weeks later the truck had a vibration and when I asked them to look at it, they charged me. When I asked why they were charging for looking at something I paid them to look at 3 weeks ago, the guy waved the charge while accusing me of screwing up my own truck. They didn't take my money, but I left there feeling like somehow it was my fault that they didn't tell me about existing issues when I had nothing to do with it. More
Oil change Always great service. Got me in and out pretty quickly! This was my free oil change, so that makes it extra worth while to drive as far as I do for yo Always great service. Got me in and out pretty quickly! This was my free oil change, so that makes it extra worth while to drive as far as I do for you all! More