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Maxon Hyundai
Union, NJ
681 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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681 Reviews of Maxon Hyundai
July 17, 2018
If I could give no stars I would. Dealership under construction, which I'm sure adds to the chaos. But it's no excuse for poor customer service. No flexibility, poor communicators, a Dealership under construction, which I'm sure adds to the chaos. But it's no excuse for poor customer service. No flexibility, poor communicators, and poor mechanics. Not only did they have my car for over a month but made no effort to help me out with a loaner at any point knowing I lived 60+ miles away they probably didnt want to incur the expense. When the car was ready wouldn't even offer a shuttle to come pick me up or drive the car to me. When finally I picked up the car the hood was scratched in 3 places and two of my rims where chipped. More
by GRINVALSKY
Verified CustomerEmployees Worked With
Ron LaMagra
July 17, 2018
Seamless Experience at Maxon Mazda My husband and I visited Maxon Mazda in Union and it was the best experience we ever had at a car dealership. We've been thinking about purchasing a M My husband and I visited Maxon Mazda in Union and it was the best experience we ever had at a car dealership. We've been thinking about purchasing a Mazda CX5 for a while and finally left the dealership with our very first car. Our dealer Keith Martinez was great to work with. Unlike those pesky dealers who just want to sell you, Keith was very laid back and calm throughout the process. Not once did we feel pressured to buy the car on the spot. He and his manager Felix worked with our budget and kept us honest during negotiation. The overall environment at Maxon is great! They treat you like people and not just a sale. All dealerships should learn a thing or two from them! More
by jayzg
Employees Worked With
Keith Martinez, Felix , Edwin Gutierrez
July 16, 2018
Awesome g80 Both Rico and Gio were very helpful. Rico picked us up from the airport. Thanks again. Both were very knowledgeable. We love the car. Just one of ou Both Rico and Gio were very helpful. Rico picked us up from the airport. Thanks again. Both were very knowledgeable. We love the car. Just one of our many adventures. Rico promised to send us a second key and some touch up paint for the future. We would recommend maxon. Just on a side note, our current license plates are JAXON. More
by Jaxon
Employees Worked With
Rico Badillo, Gio Kadi
July 16, 2018
First time It was my first time getting a car from a dealer. It was an amazing place and staff are amazing too. Sales rep was patient and helped me with my new c It was my first time getting a car from a dealer. It was an amazing place and staff are amazing too. Sales rep was patient and helped me with my new car!! More
by diana1335
Employees Worked With
Nestor Martinez, Michael Kirk
July 15, 2018
Rico Badillo was great! We just purchased a Genesis G80. Rico helped coordinate our travel plans as we were flying in from Ohio. Everything was timely and he and the staff we We just purchased a Genesis G80. Rico helped coordinate our travel plans as we were flying in from Ohio. Everything was timely and he and the staff were very helpful. More
by Genesis
Employees Worked With
.Gio Kadi, Rico Badillo, Gio Kadi
July 15, 2018
Great time and great experience. Rico was a huge help and was very knowledgeable about the cars. They really took the time to understand our wants and needs and great experience. Rico was a huge help and was very knowledgeable about the cars. They really took the time to understand our wants and needs More
by Greattime1
Employees Worked With
Rico Badillo
July 14, 2018
Amazing dealership and best service ever They are the best service and dealership I ever went to, Uju Ezulofor has helped me a lot. She is the best ever she took time to show me the cars and They are the best service and dealership I ever went to, Uju Ezulofor has helped me a lot. She is the best ever she took time to show me the cars and helped me in the price a lot. She explained all the car services and papers and she is so lovely and smiles. I really appreciate her help to us ans service and I loved her. More
by Aliaa hassanin611
Employees Worked With
Uju Ezulofor
July 14, 2018
Great! Everything went well and in a timely manor. The young man (Michael K.) was very helpful and knew just what I wanted, so it made the time go much faster. He was courteous and never got upset with The young man (Michael K.) was very helpful and knew just what I wanted, so it made the time go much faster. He was courteous and never got upset with me even though he was going back and forth to make this deal happen. More
by WCMC176
Employees Worked With
Mathieu St. Pierre, Reggie Trail, John Matos, Pete Rinaldi, Michael Kirk
July 13, 2018
Total time waste at this dealership This dealership is extremely bad. I wasted a lot of time (multiple days) at this dealership trying to lease a new car. They do not honor the truecar c This dealership is extremely bad. I wasted a lot of time (multiple days) at this dealership trying to lease a new car. They do not honor the truecar certificates they issue. When you get there with your truecar certificate, they will build your contract in such a way that the price of the car is jacked up and then the discount is provided which means effectively there are no discounts. Inventory on their website is messed up. They have to manually check if the car you are interested in is in their lot. John is a very unfriendly guy. He manipulates the amounts manually (jacks up monthly payments or price) to cheat you and dishonor the truecar certificates. But you have to go through him, thats how the dealership is structured. I had to make 3 trips because John Matos was on vacation. If you have an option don't deal with this guy. More
by ehrithik
Employees Worked With
Anthony Terrezza, Albert Valdez, John Matos
July 13, 2018
Awesome The customer experience is to die for Everyone was very polite and knowledgeable. The intake clerk showed a genuine interest in what was going on The customer experience is to die for Everyone was very polite and knowledgeable. The intake clerk showed a genuine interest in what was going on with my tires. He made sure I had warranty on them. Very pleasant. THANK YOU MAXON HYUNDAI More
by lisagarner4559
Employees Worked With
Mathieu St. Pierre
