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Maxwell Ford

Austin, TX

4.6
1,274 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,274 reviews

May 11, 2024

Great service and good customer service and quality of work. Good explanation of services that are needed. More

by Kennycmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 09, 2024

Eddie was very helpful and responsive with my 24 Maverick ordering experience. Took 9 months of waiting for production, but we love the car. Delivery experience was clean, hassle free as well. I would recomm More

by Paul Lin
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 11, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 07, 2024

Always a great experience! Andrew is very knowledgeable and thorough. Service wait times aren’t too bad. More

by ginell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Summerville
May 09, 2024 -

Maxwell Ford responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 07, 2024

Shaff treated me like a valued customer. He asked the right questions and listened to my replies. He made sure that I got what I needed and wanted. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaft Sheikh
May 09, 2024 -

Maxwell Ford responded

It's great to hear that Shaff provided you with such a positive experience at our dealership! Treating customers like valued individuals, asking the right questions, and listening attentively are all key elements of excellent customer service. Thank you for choosing us!

May 06, 2024

I found an F150 online at this dealership and asked if it was still available. Eddie contacted me by text, email and a phone call letting me know it was available and he pulled the keys until I arrived. More

by Colby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 08, 2024 -

Maxwell Ford responded

It sounds like you had a great experience with Eddie! Getting timely responses, having the keys ready, and enjoying tacos during the process adds to the positive experience. Enjoy your new F150!

May 06, 2024

My Service Advisor saved the day and personally drove the 5 star rating. She did a great job, keeping me informed, was ready to offer options as needed if it was going to be an extended service appointment, More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
May 08, 2024 -

Maxwell Ford responded

We are thrilled to hear Jackie really went above and beyond to make sure your service experience at Maxwell Ford was satisfactory despite the initial challenges with the call center. It's great to hear that she was able to keep you informed, offer options, and ensure your vehicle was taken care of. Thank you for choosing us!

May 03, 2024

Loved the no pressure sales, smooth process and pleasant experience! Quickest purchase ever. Thank you Anthony! More

by Stlrivenbark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
May 03, 2024 -

Maxwell Ford responded

Congratulations on your new vehicle! We're thrilled that Anthony provided you with a pleasant sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 03, 2024

I ordered my F150 online and from start to finish Nick Pohl made the process a breeze. I would definitely recommend the dealership and the salesman to anyone interested in a new Ford. More

by Mandmhornung
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
May 07, 2024 -

Maxwell Ford responded

Congratulations on your new F150! We're thrilled that Nick provided you with a breezy sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 02, 2024

They had my truck ready pretty fast Satisfied with the service this time John Sullivan is an excellent service manager. More

by Ojeda1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sullivan, Greg Kimball, Steve Cargo
May 07, 2024 -

Maxwell Ford responded

We're delighted to learn about your positive experience and the excellent assistance provided by John! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 01, 2024

Excellent Service Team. Get rid of the 15 word minimum if you want honest reviews. More

by Johnanieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
May 02, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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