
Maxwell Ford
Austin, TX
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Wow! Just wow. I had such a wonderful car buying experience TWICE at Maxwell Ford. So imagine my dismay when I had one of the worst selling experiences. F Just wow. I had such a wonderful car buying experience TWICE at Maxwell Ford. So imagine my dismay when I had one of the worst selling experiences. For a car manufacturer about to take on a 25% tax for the EV I'm trying to sell (yeah, they're EVs are not made stateside), you'd think they'd be willing to match the bottom trade-in price suggested by KBB. No! They low balled the offer by 3,000 dollars! I'm aware I'm trying to break a lease but I'm moving to a location that requires an AWD car to get up my own driveway! I know I'm going to have to pay to get out of my lease but what they want me to pay is highway robbery! I'm no longer a Maxwell customer, maybe Covert Ford can help me out? More
I took my Raptor here for an oil change and tire rotation as I usually do. The cost is never what the emails advertise, but that's just a minor annoyance. I drove my truck home afterward - 25 miles - and had as I usually do. The cost is never what the emails advertise, but that's just a minor annoyance. I drove my truck home afterward - 25 miles - and had noticed a leak. I wondered how the mechanic didn't notice it. You can smell a coolant leak before you see it. In the process of diagnosing the leak originated from the water pump, I noticed that the oil filter had baked on grime. I have a pic, but can't post it here so I'll post a Google review with the pic so you all can judge for yourselves. No way, IMHO, that pic shows a new filter with 25 miles on it. Confirm your service was done before you leave this dealer! More
Bought my 2021 Ford Expedition new at Maxwell when the vast majority of Ford dealers in the area had zero selection and were insanely price gouging. Maxwell had exactly what I wanted - plus! And no price vast majority of Ford dealers in the area had zero selection and were insanely price gouging. Maxwell had exactly what I wanted - plus! And no price gouging. I have had all my service done at Maxwell as well and I cannot recommend them enough. More
Megan was my advisor and she was quick and efficient and keep me informed on the whole process and time frame of everything and highly recommend her! keep me informed on the whole process and time frame of everything and highly recommend her! More
TRASH! !!!!!! John Sullivan is a criminal. Those under his direction lie at his behest. Find another dealer, these guys will screw you. They have parts chang !!!!!! John Sullivan is a criminal. Those under his direction lie at his behest. Find another dealer, these guys will screw you. They have parts changers, not technicians. More