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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,210 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,210 reviews

February 05, 2024

Job well done. You guys are awesome. I’ll keep coming back. Thanks Very good More

by glmontry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Greg Kimball, Steve Cargo
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Feb 09, 2024 -

Maxwell Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we appreciate your loyalty. We look forward to serving you again in the future!

February 04, 2024

Jackie is amazing! Wouldn’t trust my cars with anyone else. Best service around period. More

by tjacob869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Feb 08, 2024 -

Maxwell Ford responded

It's wonderful to hear that Jackie provides amazing service and that you trust her with your cars. Having a reliable and trustworthy service advisor can make all the difference. Thank you for choosing the dealership, and we appreciate your positive review!

February 02, 2024

Megan and the Team at service have been outstanding and excellent while serving our Cars and most recently our Mach-E GT. Thank you Maxwell Ford for the great service More

by Cocotxcr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan #2 , Greg Kimball, Steve Cargo
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Feb 08, 2024 -

Maxwell Ford responded

We're delighted to hear that Megan and the service team at Maxwell Ford have provided you with outstanding and excellent service for your cars, including the Mach-E GT. Thank you for choosing Maxwell Ford, and we appreciate your positive review!

February 02, 2024

My 2022 F250 has a recall & collision signal goes off in the park position.. I was told I would have to leave it for a few days to even look at it. More

by Standard Plumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Refused to help me out , Greg Kimball, Steve Cargo
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Feb 21, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan, Service Manager

February 01, 2024

Great customer service. Service team had me in and out in less than an hour. More

by Tristandv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Feb 02, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

Nick was an amazing salesman! ! Anything we needed he made it happen and even finalized our deal on his day off! I would recommend him any day for any car buying needs!! More

by Philipg512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
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Feb 02, 2024 -

Maxwell Ford responded

We're thrilled to hear that Nick provided you with amazing service and went above and beyond to make your car-buying experience exceptional, even finalizing the deal on his day off! Thank you for recommending him. We appreciate your kind words and thank you for choosing our dealership!

February 01, 2024

This dealership is prompt, efficient always meets my requirements. They go the extra mile to over deliver in each case I’ve had for repairs. Nice guy Zac. More

by rob_feather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac, Greg Kimball, Steve Cargo
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Feb 02, 2024 -

Maxwell Ford responded

We appreciate your positive feedback about our dealership! It's great to hear that we've been prompt, efficient, and have met your requirements. Going the extra mile for our customers is a top priority, and we're pleased to know that you've had good experiences, especially with Zac. Thank you for choosing us, and we look forward to serving you again in the future!

February 01, 2024

Teally great customer service. Helpful with any questions or problems. Quality work done on time. More

by Jglynn.calalog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky, Greg Kimball, Steve Cargo
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Feb 02, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

Jacob was great and walked me through the best options for my budget and timeline. More

by allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 01, 2024 -

Maxwell Ford responded

We're glad to hear that Jacob provided great assistance and helped you navigate the best options for your budget and timeline. Thank you for choosing us, and we appreciate your positive review!

January 30, 2024

Service was quick. Service Rep Meagan #2 worked with me & was knowledgeable. A good experience. More

by Kilepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Meagan #2
Report | Print
Feb 01, 2024 -

Maxwell Ford responded

We're glad to hear that you had a quick and positive service experience with Meagan 2. We appreciate your feedback and your business!

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