Maxwell Ford

John Rvans is the best Service Advisor you have. He communicates well, and goes above and beyond for his customers. Ad an HEB employee, this matters to me more than anything! Thanks John. Also, JT t He communicates well, and goes above and beyond for his customers. Ad an HEB employee, this matters to me more than anything! Thanks John. Also, JT the foreman helped me PERSONALLY. He was kind and patient as we diagnosed my specific problem. He is absolutely amazing! He also saved my life by noticing my calipers were severely damaged and replaced them under warranty. More

Troy was tremendously helpful when we bought a car over the weekend. I'd definitely go back. And we felt like we got a decent deal too! the weekend. I'd definitely go back. And we felt like we got a decent deal too! More

First time using service dept. Jacob Ebanks was excellent to work with. Quick and friendly process. Listened to my concerns. Listed down the recalls and my one concern with noise f Jacob Ebanks was excellent to work with. Quick and friendly process. Listened to my concerns. Listed down the recalls and my one concern with noise from engine bay. Service tech listened to engine while I was there. Left car for the recalls and diagnosis of noise. They did recall work and found alternator bearings going bad. More

I love going t maxwell because their customer service is always 10/10! They always make sure I know exactly what is going on with my car and I appreciate that. always 10/10! They always make sure I know exactly what is going on with my car and I appreciate that. More

Painless effortless great experience Eddie Sifuentes was sales guy. We connected over internet and we found the car id been looking for all over Texas. Gave me a great price and had it already to go when I sales guy. We connected over internet and we found the car id been looking for all over Texas. Gave me a great price and had it already to go when I drove in from San Antonio More

Excellent customer service, polite, courteous service- Jackie. Prompt and finished work as promised. Will return. Jackie. Prompt and finished work as promised. Will return. More

Jackie Wiora always does a fantastic job as my service advisor. Using her for several years. Will recommend her. advisor. Using her for several years. Will recommend her. More

Megan was very helpful and let me know all the was going on and going to happen next! on and going to happen next! More

Jackie in service was fantastic! She handled the issue quickly and professionally. Thank you very much!! She handled the issue quickly and professionally. Thank you very much!! More

My experience was great with the Service Dept. My experience with the finance department/ business manager wasn’t so good because unbeknownst to me he made 3 credit checks to check rates for a My experience with the finance department/ business manager wasn’t so good because unbeknownst to me he made 3 credit checks to check rates for a car loan that I’d told him I’d be paying off immediately, which caused my credit to dive down by around 100 points(!) There was no need for that and it should have been discussed with me beforehand More