
Maxwell Ford
Austin, TX
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Our service manager was Zach Pugmire. He is very knowledgeable and handled our case with courtesy and professionalism. His communications were prompt and effective. Zach deserves 5 Stars He is very knowledgeable and handled our case with courtesy and professionalism. His communications were prompt and effective. Zach deserves 5 Stars!! We had no dealings with the 2 management people listed in this survey. Therefore, we have no ratings for these 2 names. More
Every time I come to this dealership for service, I explain ahead of time that my prepaid maintenance covers full synthetic oil, and all but once the wrong oil was put in my truck requiring me to spend explain ahead of time that my prepaid maintenance covers full synthetic oil, and all but once the wrong oil was put in my truck requiring me to spend even more time waiting for them to redo it. More
Our service rep was great! She made sure to give me all the information on what recalls i had and wjat it would take to get them done She made sure to give me all the information on what recalls i had and wjat it would take to get them done More
I rarely get good service here. I only come here for oil change and recalls if needed. Unreasonably expensive. But thankfully for this visit, Milo was great and professional. He did I only come here for oil change and recalls if needed. Unreasonably expensive. But thankfully for this visit, Milo was great and professional. He did great explaining everything. More