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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,990 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,990 reviews

September 14, 2023

Profesional, courteous, my service advisor Robert A. Went above and beyond the call of duty. Kept me informed of the whole process, advocated for me with the warranty company. More

by noeperez286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Aguilar
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Sep 23, 2023 -

Maxwell Ford responded

It's wonderful to hear about your positive experience with Robert as your service advisor. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

The problem I was having, the technician was able to find and repair the issue. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
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Sep 17, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 13, 2023

Service was great! Keyfob was too expensive in my opinion $479. Other than that GREAT! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon and Zach
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Sep 16, 2023 -

Maxwell Ford responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

I bought my car from here, only once has anybody eles touched it. Not again if my choice. More

by dstoutman001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Sep 19, 2023 -

Maxwell Ford responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 12, 2023

Purchased a vehicle that was suppose to be certified. Was told when buying vehicle the price listed did not include the certification. After multiple issues, truck was in the shop to only be told the More

by william D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John, sales man- service dept mgmt team and other sales mgmt team. , Greg Kimball
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September 12, 2023

Superb comstomer service! ! Megan Christens was very helpful and a professional to say the least. Thank you... More

by srodriguez60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christens
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Sep 17, 2023 -

Maxwell Ford responded

We are thrilled that Megan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 11, 2023

Really polite and very helpful. The oil change was very quick as well. Far better than other oil change businesses I’ve been using More

by Thetipiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter ortiz
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Sep 22, 2023 -

Maxwell Ford responded

Thank you for choosing Maxwell Ford! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 11, 2023

Zach was outstanding to work with. I appreciate the rebuilt transmission, though it took from April to now to convince you to do the right thing. The truck sitting at the dealer for 37 More

by julio59quintana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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September 11, 2023

Nice group of people. Fast and friendly service. you will not be disappointed. Ask for Jackie…she will take good care of you. More

by abrown6597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Woira , Greg Kimball, Steve Cargo
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Sep 22, 2023 -

Maxwell Ford responded

Thank you for your acknowledgment of Jackie’s professionalism and dedication! It will be our pleasure to assist you again with any automotive services you may have in the future.

September 10, 2023

I had an appointment with Eddie Sifuentes. Eddie was very pleasant. Eddie was aware of what I was looking to purchase. He showed me my options and discussed the differences. We narrowed it More

by lilchocolate64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifluentes
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Sep 23, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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