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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,990 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,990 reviews

September 09, 2023

Walter Ortiz is an excellent service advisor. Prompt response to questions. John Sullivan gave good support More

by mcghee.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
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Sep 14, 2023 -

Maxwell Ford responded

Thank you for the wonderful review! We are thrilled to have provided you with excellent customer service and are particularly delighted that both Walter and John were able to provide excellent service. We strive to provide excellent customer service so that you can have a great experience every time!

September 09, 2023

David in parts was outstanding with the purchase of a replacement battery for our Bronco Sport. He saved our trip! Thanks for helping out a fellow Ford parts person. More

by jttwins4me
Recommend Dealer
Yes
Employees Worked With
David
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Sep 23, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that David provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 09, 2023

I had worked with Eddie, he has a perfect knowledge about the Products and he is very helpful and responsive to all the questions i had. The financing on the other hand was kind of experience. More

by Sascha
Recommend Dealer
Yes
Employees Worked With
Eddie , Steve Cargo
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Sep 24, 2023 -

Maxwell Ford responded

We are thrilled that Eddie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 09, 2023

Eddie Sifuentes Helped me in the best way possible. He understood my situation and what I was working with and made the impossible possible. Definitely would recommend getting with him to get your drea More

by Espiriaalexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Sep 23, 2023 -

Maxwell Ford responded

We are glad we could help!

September 08, 2023

Extremely fast and very well organized. The crew was super friendly and polite. Was in and out with my oil change I would say under an hour. More

by Blandryan083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember any names, I am not very good at paying attention on my off days. , Greg Kimball, Steve Cargo
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Sep 22, 2023 -

Maxwell Ford responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 08, 2023

David and Jackie were very professional yet so kind and thoughtful to me. Explained everything and made it so easy to get my car all fixed!! More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Sep 22, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 08, 2023

Quick and reliable service . They don’t try to sell you unnecessary services. Friendly service people More

by Edbest52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Sep 14, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Services great price is reasonable and Andrew always takes good care of me I bought my last five trucks and two cars from Maxwell. Keep up the good work. More

by tgibbs10
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Sep 23, 2023 -

Maxwell Ford responded

It's fantastic to hear that you've had great service at Maxwell Ford and that Andrew consistently takes good care of you. Loyalty like yours, having bought five trucks and two cars from us, speaks volumes about the quality of our service and the trust we've built with you. Thank you for your kind words, and we appreciate your continued business.

September 06, 2023

Eddie Sifuentes did an awesome job. This was my best experience from a dealership. One satisfied customer More

by woodenmc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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September 06, 2023

I recently had my Ford vehicle serviced at MaxwellFord, and I couldn't be happier with the experience. From the moment I arrived, the staff was courteous and attentive. More

by alexjair.lopez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DILLON COLE
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Sep 22, 2023 -

Maxwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

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