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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,990 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 1,990 reviews

September 05, 2023

Great work! Fast and friendly serve. Recommendations are always provided. That’s why I deal with Maxwell Ford! More

by Fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Sep 07, 2023 -

Maxwell Ford responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Maxwell Ford! We appreciate your business!

September 05, 2023

Troy and Diego went over and beyond to take care of me and my family. The customer service was the best we have received at any dealership More

by DonRon
Recommend Dealer
Yes
Employees Worked With
Troy and Diego, Greg Kimball, Steve Cargo
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Sep 07, 2023 -

Maxwell Ford responded

We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 04, 2023

Joe Hernandez and Paul Martinez have difficulty understanding simple English, unprofessional and rude. Ford should More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Hernandez and Paul Martinez
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September 04, 2023

Eddie Sifuentes helped us get the best vehicle we can hope for. Left with a smile and a brand new Maverick. More

by Marcledford0212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes, Greg Kimball, Steve Cargo
Report | Print
Sep 06, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

September 03, 2023

Nick was so accommodating through the whole process. I went in looking for something specific and he went above and beyond to fulfill my search More

by jessiemarie018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Danny
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Sep 06, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

September 01, 2023

Excelente customer service! Service advisor was courteous and efficient. My truck was in for a oil change!! More

by cuellarborjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Sep 04, 2023 -

Maxwell Ford responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

September 01, 2023

Great communication from Zach at each step in the process. The cost, coverage and texting features were Perfect More

by matthewdussling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Pugmire
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Sep 01, 2023 -

matthewdussling responded

Great communication from Zach at each step in the process. The cost, coverage and texting features were Perfect

September 01, 2023

Organized Intelligent staff Clean place Coffee availability for us Fast Priced about right Very satisfied More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2. 5 stars
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Sep 05, 2023 -

Maxwell Ford responded

Thank you for the kind words! Maxwell Ford appreciates your business and looks forward to your next visit. Thank you for your Five-Star review!

September 01, 2023

Wonderful staff. They were able to locate the issue with my vehicle. It was nice to have multiple appointment times available. More

by FordFocus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Pugmire
Report | Print
Sep 06, 2023 -

Maxwell Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 31, 2023

Fast service, waited less than 1hr. They made sure to check if parts were under warranty and walked out free of charge. Had other complication but was 100% taken care of. More

by knakamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Pugmire
Report | Print
Sep 09, 2023 -

Maxwell Ford responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

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