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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,210 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,210 reviews

January 10, 2024

Very fast and friendly service! I will go back there next time I need service. More

by wfjsvtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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Jan 12, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had a friendly and fast experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

Very helpful. The sales said the vehicle had max tow 10,000lbs, but actually only 8500lbs More

by bennybeasley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Mar 02, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Steve Cargo scargo@maxwellford.com

January 09, 2024

I scheduled my appt and got there a little early and Amanda #1 immediately asked if i needed help. Amanda #1 was so helpful and friendly! Amanda#1 is #1 for a reason!! Great job!! More

by etsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda #1
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Jan 10, 2024 -

Maxwell Ford responded

It's wonderful to hear about your positive experience with Amanda #1 at Maxwell Ford! Getting assistance right away and experiencing such helpful and friendly service can make a difference. Amanda's attentiveness and friendliness made your visit particularly enjoyable. We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

I wish the customer service was more efficient. When I pulled up for my scheduled oil change no one greeted me or told me hold on will be with you in a minute. Communication is key. I had to ask so More

by ethomas121481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A, Steve Cargo
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Mar 23, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan, jsullivan@maxwellford.com

January 06, 2024

My service was amazing. I was well cared for and the service was speedy. My agent was wonderful. He was kind attentive and astute. He helped provide a layer of comfort at an More

by 3DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Jan 09, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Service= Great! Jackie in Service = Outstanding! Maxwell service Department unequaled I have bought 2 cars here and will again. More

by jmaurer7788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie in Service
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Jan 09, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a fantastic experience and that Jackie provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Service department provided exceptional customer service. John E. Kept us updated on our car service and followed up on our questions quickly. More

by Mgcarroll3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Jan 09, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that John provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Ashley was very helpful and took really good care of my needs. I was in and out in no time More

by Carfzam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez-flores
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Jan 09, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Ashley provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Enjoyed working with Milo. He was professional, very courteous, and took care of any issues that arose. Work was done in a timely manner. More

by HappyCat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
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Jan 06, 2024 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Milo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 05, 2024

Easy process and fast and to the point no time wasted at all t.y More

by rafael moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 06, 2024 -

Maxwell Ford responded

We are thrilled to hear that you had an easy and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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