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Maxwell Ford

Austin, TX

4.7
1,984 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,984 reviews

August 15, 2023

Maxwell Ford and Troy expedited the internet buying process. Troy was very informative and honest on our vehicle purchase. I would definitely purchase a vehicle from Troy and Maxwell Ford. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy in sales and Chris in Finance.
Aug 18, 2023 -

Maxwell Ford responded

John, we're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle!

August 15, 2023

Jackie is great to work with and always take care of my service needs and always keeps me informed on the progress of any repairs More

by Danny.rains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Aug 18, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

This dealership was nice. . There were many salesmen available to choose from Waiting to help me look at vehicles., all courteous in their greetings. More

by gina.a.rodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Aug 18, 2023 -

Maxwell Ford responded

Thank you for your kind words and this wonderful review!

August 14, 2023

Dealing with Eddie at Maxwell Ford was an easy process to buy our Bronco. Everything was organized and run very smoothly. We were in and out in less than 2 hours. This was the best experience I have had in b More

by rs59fischer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes , Greg Kimball, Steve Cargo
Sep 17, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! At Maxwell Ford, your satisfaction is our ultimate goal and we are pleased to hear that Eddie and Maxwell were able to provide you with an exceptional sales experience! We appreciate your business and look forward to the opportunity to assist you again in the future.

August 11, 2023

Check in quick. Don't communicate with email even when requesting information. Doesn't call when vechicle is completed More

by zturek
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
Sep 01, 2023 -

Maxwell Ford responded

Thank you for your feedback about unsatisfactory communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Greg Kimball General Manager gkimball@Group1Auto.com

August 11, 2023

They were able to fit me in a month earlier than Arrow Ford in Abilene More

by th3jpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Aug 23, 2023 -

Maxwell Ford responded

Thank you! We look forward to your business with us again!

August 10, 2023

Courteous service. My battery was dying and I was going out of town. Got me in and out in just over an hour and also did a quick service, checking my tires and fluids. More

by rmhowell59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez-Campos
Sep 17, 2023 -

Maxwell Ford responded

Thank you for choosing Maxwell Ford! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 10, 2023

Troy was very helpful with helping us purchase a new vehicle, definitely one of the smoothest process ever. We came in 30 minutes before they closed and he stayed 2 hours after closing to walk us out on More

by Ricardo Torres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Sep 21, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! At Maxwell Ford, your satisfaction is our ultimate goal and we are pleased to hear that Toy was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

August 10, 2023

Went in for an oil change and state inspection. They had my service done within 30 minutes. Courteous and quick. More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander McDuf
Sep 04, 2023 -

Maxwell Ford responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Maxwell Ford service team went beyond your expectations and was able to get you back on the road so quickly! We appreciate your business and thank you for your Five Stars!

August 10, 2023

Andrew was very thorough in explaining all maintenance checks and issues. Will continue to use Maxwell More

by aerolarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 26, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

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