Back

Maxwell Ford

Austin, TX

4.7
1,983 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 1,983 reviews

August 10, 2023

Quality quick work I was in and out in 45 mins. Employees have a great attitude. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Aug 26, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 09, 2023

They had lots of stock! Connor got me in the truck I wanted in one day! More

by Dr.ronwhite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Krouse, Greg Kimball
Aug 14, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 08, 2023

The staff in the service center is very friendly and professional. We’ve been here twice now for servicing since moving to Austin, and will continue. They are flexible with scheduling, and are up front More

by Ford4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Aug 12, 2023 -

Maxwell Ford responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 08, 2023

Great service reception and execution of agreed work, at competitive pricing as far as I can tell. Service Advisor today was Megan Moore. More

by tboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Moore
Sep 06, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 08, 2023

Professional, helpful, reliable, and attentive service. Ray Luna is very competent and conscientious service manager. More

by mark.leverett61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Luna
Aug 23, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 07, 2023

We were on a road trip snd pulled into Maxwell Ford at 5:20 on Friday night. Zach located an after market part at Napa. The OEM part was on back order. They had it delivered Saturday morning, installed More

by jdbuilders25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Pugmire
Aug 12, 2023 -

Maxwell Ford responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 07, 2023

Always making the process as smooth and convenient for us keeping us informed and always provide an excellent customer service. Very appreciated. Customer of 12 vehicles and counting! More

by esmearzola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa , Greg Kimball, Steve Cargo
Aug 12, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 06, 2023

Great professional service and quality through and through! I drive past 4 other Ford dealers to get to this one and I’d gladly pass a dozen more. More

by Michael E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie
Aug 14, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Megan is the best! She took great care of us in every way possible! Thanks! More

by Ibuildstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 14, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 05, 2023

My service person helped me understand and become aware of what my car needed at 30000 miles. All was covered by my maintenance pkg. More

by Karenlilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
Sep 06, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

...
119
...