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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,210 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,210 reviews

December 17, 2023

My service representative, Leo, was very kind, considerate and informative when he helped me with my car. More

by BarbieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo (service representative)
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Dec 19, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Leo provided kind assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

I had an exceptional experience at Maxwell Ford, and I want to commend Troy and Diego for their outstanding assistance. Their patience and dedication in helping me find the perfect truck were impressive. More

by Lolnahbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy and Diego, Greg Kimball, Steve Cargo
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Dec 20, 2023 -

Maxwell Ford responded

It's fantastic to hear about your exceptional experience at Maxwell Ford and the outstanding assistance provided by Troy and Diego! Their patience, dedication, and commitment to helping you find the perfect truck, securing the best deal, and offering continued support post-transaction are certainly praiseworthy. Congratulations on your new truck!

December 15, 2023

Jackie is my service representative. She has made each service visit a breeze! I won’t take my vehicle anywhere else because of the excellent service experience. I baby my Escape and the More

by hillcountrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
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Dec 20, 2023 -

Maxwell Ford responded

It's fantastic to hear that you had a great experience and that Jackie provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Troy and Diego were great to work with. They have made a customer for life. More

by ddesch232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Maloney and Diego DaSilva, Greg Kimball, Steve Cargo
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Dec 16, 2023 -

Maxwell Ford responded

It's fantastic to hear Troy and Diego provided exceptional service! Building a strong relationship with customers is key, and it's fantastic that their service has earned your loyalty. Your high recommendation means a lot to us, and we're grateful for your feedback. Congratulations on your new vehicle!

December 15, 2023

Great truck for a great price! Everyone at Maxwell Ford was welcoming, courteous and professional. Thanks to Eddy for making the buying process the easiest and most stress free I’ More

by sflener68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy
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Dec 16, 2023 -

Maxwell Ford responded

It's fantastic to hear about your positive experience at Maxwell Ford! A welcoming, courteous, and professional atmosphere can enhance the car-buying process. Eddy's role in making the experience easy and stress-free speaks volumes about his professionalism. Being 100% satisfied as a customer is a wonderful endorsement of their service. Congratulations on your new vehicle!

December 14, 2023

Great customer service Troy and Diego are one of the best to help you out More

by ms.maria.nunez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy , Diego
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Dec 16, 2023 -

Maxwell Ford responded

Troy and Diego are standout members at Maxwell Ford! It's fantastic to hear about their great customer service. Congratulations on your new vehicle!

December 14, 2023

Maxwell ford had a wide assortment of trucks. And the people were kind and east to work with More

by Jmartinets
Recommend Dealer
Yes
Employees Worked With
Troy was my sales person. He listened to me on what I wanted and needed and made it happen. , Greg Kimball, Steve Cargo
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Dec 16, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Only took them about 25 minutes to do my 7,500 mile routine maintenance. Super fast and pleased. I wished I would have bought my truck here! More

by texrex11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie
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Dec 16, 2023 -

Maxwell Ford responded

That's impressive! Completing a routine maintenance check in just 25 minutes is indeed quick. It's great to hear that you were pleased with the efficiency of our service. It's fantastic that we were able to provide such swift and satisfactory service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Was very quick and professional answered all my questions Will definitely return one of the best service departments More

by middlemistr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 15, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Ashley was very nice and communicative during the whole process of my car being worked on and I really appreciated that. I definitely will be going back to Ashley again xxxx, I need it More

by James C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez-Flores
Report | Print
Feb 14, 2024 -

Maxwell Ford responded

Thank you for sharing your positive experience with Ashley! We're glad to hear that she was nice and communicative during the process of your car being worked on. We appreciate your feedback. We look forward to serving you again in the future!

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