Maxwell Ford

Maxwell has been my dealership for past 10 years. Always good reps and service dept, Always good reps and service dept, More

My vehicle required a replacement water pump. The service department did an excellent job. They also checked for outstanding recalls and corrected two at no charge. The service department did an excellent job. They also checked for outstanding recalls and corrected two at no charge. More

Took my truck in for a recall on the transmission and 140 000 mile service on the transmission, transfer case,and differential dropped it off on a Thursday morning was due to be completed by that afternoon o 000 mile service on the transmission, transfer case,and differential dropped it off on a Thursday morning was due to be completed by that afternoon or the next morning. After their initial inspection and diagnostic every thing passed with no codes showing. Their visual inspection stated that it needed a new water pump. I ok'ed that to be done. Then I got a call about oil leaks from the transfer case. And timing chain cover. I reluctantly ok'ed that work to be done. After going over their video I noticed that there was no leak from transfer case I stopped that work from being done saved me $1,100 dollars. After that I began to think that there had never been any oil leaking on my driveway so I really don't believe that the timing chain cover was leaking. So after then I get a call that the electric fans that cool the engine needed to be replaced it was a. 4 day wait for them to get that fixed the 3rd fan they put on finally worked. We are now on day 5. I get a call that the radiator reservoir is also leaking once again I never had any leaked before taking the truck to Maxwell. So the Ford recall wound up costing me $7150.00. Break down 3500 for timing chain cover 750.00 for water pump 325.00 for the reservoir 175.00 to pressure the test the cooling system plus another 900.00 for the routine service. 7 days later I get my truck. Asked them if they had a loner car for the last 2 days. They rented me a car from Hertz which cost me another $80.00. worst experience I have ever had at any dealership. In my 66 years of life. Would never recommend Maxwell Ford to anyone More

My advisor (Kyle) was very nice and helpful. He was knowledgeable and courteous Answered all questions I had He was knowledgeable and courteous Answered all questions I had More

Service advisor Megan was great. She was very courteous and knowledgeable. She explained every service that was needed. Definitely recommend. She was very courteous and knowledgeable. She explained every service that was needed. Definitely recommend. More

Maxwell ford is a great fair dealer that after buying more than 8 cars from then in last 10 years i am happy yo say they are the best i have found. more than 8 cars from then in last 10 years i am happy yo say they are the best i have found. More

My advisor was very nice and helpful. Service was quick being that was a Saturday. Service was quick being that was a Saturday. More

Ben Beasley was my salesman. He really knows his stuff and will put you in the right vehicle and get you the best deal!!! I wouldn’t want to buy from anywhere or anyone else! He really knows his stuff and will put you in the right vehicle and get you the best deal!!! I wouldn’t want to buy from anywhere or anyone else! More

Maxwell Ford changed my oil and rotated my tires in a timely manner. Megan the service advisor was friendly and knowledgeable. timely manner. Megan the service advisor was friendly and knowledgeable. More

Megan at Maxwell Ford is thorough, thoughtful, and considers all the important factors when taking care of my F150 and I. considers all the important factors when taking care of my F150 and I. More