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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,983 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 1,983 reviews

August 05, 2023

what a great experience i had Eddie Sifuentes , he even bought a sandwich. Definitely come see Eddie at Maxwell Ford ! More

by Richard Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes , Greg Kimball, Steve Cargo
Report | Print
Aug 14, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 04, 2023

Eddie helped me out and was supportive through the whole process. Super easy going. I loved working with Eddie and Maxwell Ford, would definitely buy here again. More

by Michael.cramerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Report | Print
Sep 06, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

Great customer service, like the new service having the tech video what the car need. Great service advisor J. Wiora More

by Captain Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
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Sep 04, 2023 -

Maxwell Ford responded

We are thrilled that J. W. provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 03, 2023

Dillon was excellent Did a great job Thank you very much We appreciate all your help More

by fritztcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Report | Print
Aug 23, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 03, 2023

Took three hours but it could be I didn’t have a set appointment. The job was done and I am happy. More

by juliocalarcon11213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan ramirez-ca, Greg Kimball, Steve Cargo
Report | Print
Aug 07, 2023 -

Maxwell Ford responded

We appreciate you taking the time to leave us this feedback.

August 02, 2023

Thanks you to Andrew Somerville for the great job on my Ford F350. Communication and updates 5 starts . From Cesar More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Somerville
Report | Print
Aug 07, 2023 -

Maxwell Ford responded

Cesar, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

August 02, 2023

Service team is very friendly, knowledgeable, and efficient. I also like the video sharing if by the service technician as they inspect the vehicle for the services requested. The follow up with a re More

by Marcus38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Aug 07, 2023 -

Maxwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

August 02, 2023

The customer service was great, but dealerships are a racket and this one is no exception. I took my vehicle in to see if the issues I’ve been having with it are related to a transmission recall. Because More

by Kpiraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with the above
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August 02, 2023

Andrew S. in the service department made it worth having my repair done at Maxwell. More

by Abr006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Sullivan
Report | Print
Aug 07, 2023 -

Maxwell Ford responded

We're happy to hear you had such a positive experience with our team!

August 01, 2023

My service person named Megan, was awesome. She kept in touch with me with what was happening and what recommended to be done. I am very pleased with the service given. JD More

by debeeditto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
Aug 01, 2023 -

debeeditto responded

Next time I need to bring the Blue Ford Escape in for service, I am going to request Megan!!! JD 8-1-2023

Aug 02, 2023 -

Maxwell Ford responded

We're so happy we were able to help you out!

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