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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,210 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 2,210 reviews

December 08, 2023

Dealership itself is very nice, but the standout is the staff! Nick Pohl went above and beyond to make the car buying experience pleasant! More

by Sue
Recommend Dealer
Yes
Employees Worked With
Nick Pohl
Report | Print
Dec 09, 2023 -

Maxwell Ford responded

It's fantastic to hear about your positive experience at Maxwell Ford and with Nick! A standout staff can truly elevate the entire car-buying experience. Congratulations on your new vehicle!

December 08, 2023

I enjoyed meeting Leo Fernandez. He seems like a really good guy to work with. More

by wkstromberg
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Fernandez
Report | Print
Dec 09, 2023 -

Maxwell Ford responded

It's great to hear that you had a positive impression of Leo at Maxwell Ford! Having a good rapport and feeling comfortable with the person assisting you can make the car maintenance experience more enjoyable. We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Friendly, quick and service as promised. These guys do it right the first time. I always feel my car is in good hands when at Maxwell. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
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Dec 08, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Always great care and service to the customer. I always feel confident leaving the store. More

by jcotto31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Somerville , Greg Kimball, Steve Cargo
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Dec 09, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

No appointment and still got out under an hour. Service was great and very polite More

by basiliobaltier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cargo
Report | Print
Dec 09, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

The dealership is beautiful. The gentleman that has been helping us has been the greatest. Very friendly and helpful. We hope we love the car we bought. But they noticed an oil l More

by galveston75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick...., Steve Cargo
Report | Print
Dec 12, 2023 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at (512) 916-2651. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Eric Sperling, Assistant Service Manager

December 07, 2023

Very good customer service, and excellent staff. Quick turn around time and very pleasant experience. More

by invictus.mlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie
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Dec 09, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

Friendly staff Good customer service Wait time exceeded expectations Through in checking out the car More

by Shirley Valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo, Greg Kimball, Steve Cargo
Report | Print
Dec 08, 2023 -

Maxwell Ford responded

We are thrilled to hear that you had a friendly and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

They were respectful, it was clean and the staff was diligent and friendly. Our salesman was very nice. More

by jarrettlambo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony , Greg Kimball
Report | Print
Dec 07, 2023 -

Maxwell Ford responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

The service is very good, friendly treatment, thank you. I like it. I will continue using the service. More

by velaz7034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
Report | Print
Dec 05, 2023 -

Maxwell Ford responded

You're most welcome! It's always a pleasure to hear that we've provided excellent service. Thank you for your kind review and for choosing to do business with us.

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