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Maxwell Ford

Austin, TX

4.7
1,980 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,980 reviews

July 24, 2023

Everyone at Maxwell is friendly, professional, and helpful. The buying experience was great, and each service experience has been excellent. More

by sethellsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 01, 2023 -

Maxwell Ford responded

We appreciate your positive review about your experience with us!

July 24, 2023

Everything was very accommodating, we were taken care of by Jose Ochoa. He made the process very easy and gave us our new family car, I’ll be sending my business over to Maxwell because of him. More

by ATXVictoria00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ochoa , Greg Kimball, Steve Cargo
Jul 28, 2023 -

Maxwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

July 24, 2023

Solid dealership and service team. Jackie is an awesome service advisor. She stays in touch throughout the service process. Jackie goes the extra mile for the customer and I completely More

by Daryl.Raiford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Kimble Haynes , Greg Kimball
Aug 01, 2023 -

Maxwell Ford responded

We're happy you found our staff to be so supportive during your experience here at Maxwell Ford.

July 22, 2023

Alex was great, good job and timely. No complaints. Will come back soon that’s for sure More

by justinyost23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 28, 2023 -

Maxwell Ford responded

We are very happy to have provided you with such a positive experience!

July 21, 2023

Fast (1 day) warranty work on my Bronco. My rep Zach was friendly and happy to help. Honestly kind of shocked how easy and pleasant the whole experience went. Well done. More

by KLA1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach ?
Sep 01, 2023 -

Maxwell Ford responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your acknowledgment of Zach and their professionalism. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

July 21, 2023

They have always provided me prompt and courteous service. When the work is done, it’s always fully explained to me. They are highly recommended. More

by rickhart22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Sep 01, 2023 -

Maxwell Ford responded

Maxwell Ford is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional experience! Thank you for the Five Star review and your business. We will continue to look forward to the pleasure of serving you again in the future!

July 21, 2023

Andrew was excellent he keep me informed of the repairs of my car, the only thing I was very disappointed is that Maxwell doesn’t offer a curtesy car wash like most dealerships, especially when u spend ove More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew sumermill
Aug 14, 2023 -

Maxwell Ford responded

Our top priority is to ensure our customers are completely satisfied with our services and we value any feedback you may have to help us improve. We appreciate your recognition of Andrew's professionalism and dedication to providing you with excellent service. Thank you for your business and we hope to assist you again in the future.

July 21, 2023

I found the new truck buying process to be easy. Folks went out of there way to make sure I was not inconvenienced in any way. More

by ranesko1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes Chavez
Sep 01, 2023 -

Maxwell Ford responded

Congratulations on your new truck! We appreciate your business and we will look forward to the opportunity to assist you again in the future.

July 20, 2023

My service guy was bad xxx. He really helped me out. I'm definitely going back. More

by shipmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John or jack
Aug 24, 2023 -

Maxwell Ford responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 19, 2023

Easy transaction from start to finish. Good pricing. Everyone I met was friendly and professional. My salesperson Jose Sifuentez "Eddie" Chavez was very knowledgeable and a good guy to More

by ranesko1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose S "Eddie" Chavez
Jul 24, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

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