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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
1,981 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 1,981 reviews

July 15, 2023

Love this place. Ray is always in a good mood and makes the process easy. More

by Connell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Jul 19, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Customer service is very nice. They are very busy so that is an inconvenience if you use your vehicle for work as I do. More

by joelmprato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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July 14, 2023

They are very informative about happening in real time with your auto. Also Ray is very courteous. More

by Bluetooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jul 19, 2023 -

Maxwell Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 14, 2023

The service was great. Quick turnaround And i dropped the car off and they provided a ride home with the shuttle. More

by stephen.albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray, Greg Kimball, Steve Cargo
Report | Print
Jul 19, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 14, 2023

They had a car listed online under cash offer as $46,625 but tried selling the vehicle for $52,000. When I brought up that on CarGurus the price was $45,250 but they said CarGurus is able to make up whateve More

by Seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
July 13, 2023

Fast, quick, beautiful service. Recommend this to everyone and their beautiful families in and out of ford. More

by danny55lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Palmieri, Greg Kimball
Report | Print
Jul 28, 2023 -

Maxwell Ford responded

Thank you for your kind words and this wonderful review!

July 13, 2023

Fast and efficient visit to Maxwell Ford today. Always a pleasure to kick back in their waiting room with a cup of coffee. More

by Buksbotha62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Aug 14, 2023 -

Maxwell Ford responded

We are pleased to hear that we can provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

July 12, 2023

My salesman RICHARD was phenomenal. They could use a little work behind the scenes of things but overall a good experience. I’d buy another car at this dealership, only from Richard tho More

by Goldberg106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
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Aug 09, 2023 -

Maxwell Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Richard provided a great sales experience for you! Maxwell Ford appreciates your business and review! It would be our pleasure to have the opportunity to assist you again.

July 11, 2023

Location and hours are very convenient. Staff are knowledgeable, kind and provide complete service. Lobby area is very comfortable. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
Aug 09, 2023 -

Maxwell Ford responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. Maxwell Ford looks forward to the pleasure of assisting you again and as always, we appreciate your business.

July 11, 2023

I was in the market for a new Ford Raptor for months when Eddie let me know my dream truck was in stock. When I showed up to purchase it another customer got there before me and bought it before I got the ch More

by tjb2317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes, Greg Kimball, Steve Cargo
Report | Print
Aug 09, 2023 -

Maxwell Ford responded

Congratulations on your new Truck! At Maxwell Ford, your satisfaction is our ultimate goal and we are pleased to hear that Eddie and the sales team were able to provide you with an exceptional sales experience! Thank you for the recommendation and your Five Star review! We appreciate your business and look forward to the opportunity to assist you again.

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