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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,116 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,116 reviews

May 15, 2025

they were friendly they were willing to listen to our concerns answered all the questions and willing to work with our budget More

by llopez4928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 18, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2025

Fixed software issue in timely manner, estimated verbally provided didn’t mention shop fees or taxes. More

by twdeboise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Megan is a great advisor to work with and very professional! She is very attentive and listens to the customers needs. More

by ndeleon6691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Love the service! Fast and attentive, made us feel right at home! I will certainly drive the extra mile for this service. More

by atrevinodesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 17, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

The service writer was very helpful with all my needs. Even went as far as get me old records for the vehicle that I did not have. Thanks V. More

by bacrump88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
May 16, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Johnathan was extremely helpful and kind as soon as I drove in. He knows customer service and was communicative the entire time. More

by joelestefan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Muñoz, Greg Kimball
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May 16, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with Johnathan! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Jackie took very good care of me and explained the things they found which helped me come up with a plan. Maxwell service has been taking care of my extended family’s vehicles for many years and is why we p More

by rvers2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Jackie
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May 15, 2025 -

Maxwell Ford responded

Hi, thanks for your praise and kind comments about Jackie. Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2025

Service visits are usually quick, with limited waiting. Having a 15 word requirement is ridiculous! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with him.
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May 13, 2025 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2025

Service team is great. Always an easy and fast, affordable experience getting my oil changed. More

by blizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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May 12, 2025 -

Maxwell Ford responded

Hi Blizzy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

Employees were very helpful. Service was very quick I was told it would be an hour it only took about 20 minutes. More

by Shanakbarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Greg Kimball
Report | Print
May 10, 2025 -

Maxwell Ford responded

Hi Shanakbarrera, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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