
Maxwell Ford
Austin, TX
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Maxwell was quick to try to sell me $850 of "needed service" on a 25 month old 2021 F150 with 22.5k miles on it. But they kept it for more than 24 hours for a warranty battery replacement. My truck service" on a 25 month old 2021 F150 with 22.5k miles on it. But they kept it for more than 24 hours for a warranty battery replacement. My truck needs $700+ of fuel system service at 22.5k miles? The alignment is shot? An OEM battery can't last two years? More
Salesman did not honor what he said. I bought a car from Maxwell ford that only came with one key. The salesman promise that he will get me another key made at the dealers expense. I nev I bought a car from Maxwell ford that only came with one key. The salesman promise that he will get me another key made at the dealers expense. I never got the key after numerous attempts over several weeks. The salesman never returned my calls or message. I even left a message with the sale manager that never reached out to me about my situation. This will cost me several hundred dollars to get another key. I would not have purchased this vehicle from them if I knew that this would happen. I do not recommend this dealership. More
Our rep, Alex McDuffie, was extremely helpful, courteous and professional. He and the car technician worked with us to get our car serviced in a timely manner. We're very pleased with the results. Maxwell F and professional. He and the car technician worked with us to get our car serviced in a timely manner. We're very pleased with the results. Maxwell Ford is to be commended. More