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Maxwell Ford

Austin, TX

4.7
2,042 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,042 reviews

June 08, 2023

Went there for a tire, everyone was very friendly. Would recommend to my friends and family More

by Jtejeda8927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Somerville
Jun 12, 2023 -

Maxwell Ford responded

We are glad we could help! We hope you have a great day!

June 07, 2023

Needed extensive AC work. It was done quickly and was kept in the loop the entire time More

by rsayers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex McDuffie
Jun 10, 2023 -

Maxwell Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 07, 2023

Jackie is awesome and helped get us in and out as quickly as possible! Would highly recommend and will definitely use her all the time moving forward. More

by Jeddtjohnston810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Jun 10, 2023 -

Maxwell Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 07, 2023

John Evan’s was incredibly helpful and made the process smooth. He gave me plenty of updates on my car and found cheaper parts for me. More

by jonahirmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Jun 10, 2023 -

Maxwell Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 07, 2023

Service advisor Andrew Sommerville listened to me while I described the problem. He put my car in line to be repaired even though I didn't have an appointment. To my surprise he put me into a rental car whil More

by Batman355
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Jun 10, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Car had change oil light on and gas was not full, needed service before sold More

by ROBERT STEELE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Jun 08, 2023 -

Maxwell Ford responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Eric Sperling Assistant Service Manager esperling@maxwellford.com

June 05, 2023

Very courteous, explained everything, very thorough. Waited a little longer than usual but I did not have an appointment More

by mgusella23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cargo
Jun 08, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 03, 2023

Megan was great. We ork explained in detail. Appears to be quality work. A bit pricey, but it's the dealer. Happy customer. More

by mready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Jun 07, 2023 -

Maxwell Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Great customer service , Great selection of trucks. Got the truck I wanted at a fair price More

by David M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Jun 07, 2023 -

Maxwell Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Jackie, my service advisor was very professional and great to work with. I recommend Maxwell Ford’s service department. More

by Finelinetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Jun 05, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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