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Maxwell Ford

Austin, TX

4.7
2,038 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,038 reviews

April 29, 2023

Worst sales team and managers. Drove in two hours to buy a GT500 arrived on time for my appointment and the sales person left, I sat and waited no excuses from them or apologies. More

by Disappointing sales team
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, Greg Kimball
May 01, 2023 -

Maxwell Ford responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com

April 27, 2023

Thank you Anthony and Mayra for helping us to get the vehicle based in our budget. I can't complain because I got a vehicle kinda close what we have on mind. It worth the time we spend in the dealershi More

by yesenianarez78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Mayra
May 02, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 03, 2023 -

Maxwell Ford responded

Thank you again for taking the time to let us know how w We hope to be of service to you again in the future. Best wishes, Maxwell Ford e did. We hope you have a great day!

April 27, 2023

i'd like to tell you about my experience buying a car from Maxwell Ford in Austin Texas. I bought a 2022 Mustang GT convertible with 3400 miles on it there. It was originally purchased at that dealership More

by Mike Carroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kiel Freeman, Greg Kimball, Steve Cargo
May 01, 2023 -

Maxwell Ford responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com

May 01, 2023 -

Mike Carroll responded

My email address is planocarrolls@gmail.com

April 19, 2023

I had a great experience in a time of need . Salesman Kiel Freeman came through like a champ, experience and knowledge helped in the choice of vehicle. He helped get the deal rolling and saw it More

by Syllvrblit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike
May 02, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 19, 2023

They have great service and Eddie SiFuentes was great help thanks to him for making the car buying process easy. More

by BLuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Maxwell Ford responded

Thank you for being our customer, we appreciate your kind words!

May 03, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 19, 2023

Kiel Freeman did a great job finding me what I needed and within my budget. His time and efforts are greatly appreciated. I'll definitely be a repeat customer. More

by Lkristenh04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
May 02, 2023 -

Maxwell Ford responded

Thank you for your kind words for our staff, we appreciate it!

April 18, 2023

What a great location with a large inventory of vehicles. The waiting area was a decent space with access to charging ports. Snacks were overpriced and it would of been nice to have a change machin More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
May 02, 2023 -

Maxwell Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 17, 2023

Eddie was fantastic. Had all the answers to any of my questions, and was a really great help in selecting the truck I bought More

by Heremeare
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 16, 2023

Edi Sifuentes was great very helpful, helped my family and I getting our very first truck More

by Yaretzyramos04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edi sifuentes
May 02, 2023 -

Maxwell Ford responded

Thank you for your kind words about Edi! We are very happy to hear that we were able to provide you with an enjoyable first truck-buying experience!

April 09, 2023

First time buying from Maxwell Ford. I don't look for dealer ratings as they are all equally bad. I look for a great sales person that can overcome the hurtles at the dealer. In recen More

by Just A Regular Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Maxwell Ford responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

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