
Maxwell Ford
Austin, TX
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We're all very excited about the new Ford Bronco! What a mess trying to release a newly anticipated car in a pandemic. :( All I can say is I am very thankful to Christine Boyd and the team at Max What a mess trying to release a newly anticipated car in a pandemic. :( All I can say is I am very thankful to Christine Boyd and the team at Maxwell Ford. They have gone above and beyond to keep us in the loop on the status of our Bronco order! Thank you! More
Kind of place that advertises a vehicle they don't have, will run your credit, and then you have to call them to find out they lied about having the vehicle on the lot. (Their online purchase thing does will run your credit, and then you have to call them to find out they lied about having the vehicle on the lot. (Their online purchase thing doesn't work other than dinging your credit; scammy through and through.) Trash. More
I have never been to a dealership that has multiple prices for the same vehicle. I found out that the internet price isn't necessarily the going price. They offer one price online and when you decide o prices for the same vehicle. I found out that the internet price isn't necessarily the going price. They offer one price online and when you decide on the vehicle that you want, they tell you that you have to meet certain requirements to get that price. Definitely bait and switch. I checked their advertisement several times for mention of their "special pricing" and there was none. I did end up getting my vehicle at the advertised price but not without a lot of back and forth. It should not have taken that long nor been that difficult. I would never recommend this dealership unless their practices change. More
Great experience placing my Bronco order with Christine!! She was able to talk me through all of the options and help me make changes easily. 10/10 would recommend! She was able to talk me through all of the options and help me make changes easily. 10/10 would recommend! More
Great experience with Christine for the Bronco ordering (and re-ordering) process. Also shout out to Troy for handling delivery efficiently and taking care of my needs. No ADM or unwanted extras added. Th (and re-ordering) process. Also shout out to Troy for handling delivery efficiently and taking care of my needs. No ADM or unwanted extras added. This is my first Ford and so far I am very pleased. I am looking forward to continuing with a solid relationship. More
I was told I could only get the internet price if I traded a vehicle in. I’ve never heard of this before and I’m in the business. I agreed to trade and was given a ridiculous offer for my trade. $12k l traded a vehicle in. I’ve never heard of this before and I’m in the business. I agreed to trade and was given a ridiculous offer for my trade. $12k less than 2 other dealerships. They obviously did that on purpose so they wouldn’t be able to give me the internet price and charge me a higher price. The internet director emailed me about my experience and I told her what happened and then never heard back from her. What a terrible buying experience. I will be sure none of my friends experience this from this particular store. I also have the text messages to prove that I can only have the internet price if I traded a vehicle. Again I’ve never heard of a dealership doing this and I’m in the business. WOW More
Christine Boyd is very professional and helpful. She went over the top to make sure that I had an amazing experience ordering my Bronco. I highly recommend her!! over the top to make sure that I had an amazing experience ordering my Bronco. I highly recommend her!! More
Christine, who takes care of bronco orders, was so knowledgeable and easy to work with. I changed my order and all it took was a 5 minute phone call. knowledgeable and easy to work with. I changed my order and all it took was a 5 minute phone call. More
Wasted my time, & completely lowballed my appraisal by 50 percent. The sales person working with me had 0 sales ability & seemed annoyed the entire time. percent. The sales person working with me had 0 sales ability & seemed annoyed the entire time. More