Maxwell Ford

Worked with Edgar on buying a new 2019 Ranger. I got good value on my trade in, and overall feel like I got a really good deal on the truck, despite the fact that there were some additional options not liste value on my trade in, and overall feel like I got a really good deal on the truck, despite the fact that there were some additional options not listed on the website. Overall, I'm very satisfied with everything, and Edgar was easy to work with on available options. More

Always feel like I'm treated with respectfully and fairly. This was the forth vehicle I've purchased here. One two three four five six fairly. This was the forth vehicle I've purchased here. One two three four five six More

Out of State Buying Experience Worked with Edgar. Communication can be challenging when one is purchasing vehicle site unseen. Edgar was timely and prompt in his communication wor Worked with Edgar. Communication can be challenging when one is purchasing vehicle site unseen. Edgar was timely and prompt in his communication working through the details of the deal and transportation arrangements. Would recommend you work with salesperson (Edgar) that knows the process and can help guide you. There are commonly a few "bumps" in the road with the high level of coordination needed for such a purchase, but Edgar stayed with it and was there to support/help throughout entire process. More

Started Out With a Good Experience, Went Downhill Fast I was excited to work with Maxwell Ford at first. However, once I bought my car it was nothing but problems. I bought a brand new 2019 Ford Edge and t I was excited to work with Maxwell Ford at first. However, once I bought my car it was nothing but problems. I bought a brand new 2019 Ford Edge and there were two big issues: 1. The tint on the drivers window was already bubbling (looked like it had little pieces of dirt under it) so they did fix that as agreed at purchase.. however, after it was fixed it was still there.. I asked the salesperson Josh, to get it fixed again, he said he would ask it they could and never got back with me. I texted a few times, and even went up there and asked about it. He said, "let me find out".. I heard nothing... it has now been 6 months and the issue has not been fixed and needs to be ASAP 2. There is a foggy spot between the glass panes on the passenger side windshield.. they are refusing to fix it as "they do not handle glass issues" Then there is the issue with Service: I have created an appointment to get my oil changed with vale service, however every time I do they either say it will take several hours or cannot pick the care up via the valet service because they got slammed. When I asked about it I was told that an appointment doesn't actually guarantee a time or that your car will be worked on at that time. It is just a "reminder" or a time to actually have the car at the agency.. even though they never actually picked it up. I am severely disappointed with this dealership. Once you buy the car it is like you no longer exist. More

Bought a Ranger XLT from Maxwell Ford Austin TexasEdgar Bought a Ranger XLT from Maxwell Ford Austin Texas Edgar did a great job for us in the process of purchasing our new vehicle. Highly recommend Bought a Ranger XLT from Maxwell Ford Austin Texas Edgar did a great job for us in the process of purchasing our new vehicle. Highly recommend More

Purchase of 2020 Ford Explorer ST Excellent service, product knowledge and extreme professionalism. These attributes made the purchasing experience enjoyable. The friendly interaction Excellent service, product knowledge and extreme professionalism. These attributes made the purchasing experience enjoyable. The friendly interaction and patience added to my purchase of my new 2020 Ford Explorer ST More

Happy for my Cousin Noelia & her Husband Marlon's NEW TRUCK! I went to do the research and test on a New Ford F150 Truck for my cousin's behalf. I was met at the door by Mayra C. She was so polite and profession I went to do the research and test on a New Ford F150 Truck for my cousin's behalf. I was met at the door by Mayra C. She was so polite and professional from the beginning. She asked if I was working with any 1 and I replied no, & told her it was her lucky day. I was here to buy a truck. I had the stock numbers ready and she went to get the 3 I wanted. Excellent presentations on all 3. For me the important thing was knowing about the 3 different engine, driving and feeling them on the road. Mayra explained them to me and gave me her professional opinion while we went on the test drives. I liked how she had patients and didn't rush me on the test drives and gave me all the time in the world. I appreciate that in a sales person. Patients, knowledge of their product, and allowing time to make a informative decision. We finally selected the Silver F150 XLT V-8 engine with leather package and bed liner. The negation was quick and their sales manager was fair on the price and we felt satisfied with the process and deal we got. Called the cousins to come see their new truck and sign the papers. We got the right price for us plus the finance manager offered us great premium extended warranty and maintenance package that we felt happy & complete with pricing as well. Overall the experience was easy, non-pressured, and not what I expected. We are surprisingly happy with our new truck and thank you again Mayra C. for all you did to make My cousin Noelia & Marlon's first new Truck a reality. They deserve it and God put you in our path at the right moment. HAPPY, HAPPY, FORD TRUCK OWNERS!!!!! More

Quality service. When I initially came in to look a car they took me an hour early than what we had scheduled. Everyone works at a quick pace and got everything done in a timely manner. they took me an hour early than what we had scheduled. Everyone works at a quick pace and got everything done in a timely manner. More

Edgar did great & got us the deal & price we were looking for!! The drive was long but well worth it. Staff was friendly. We were in and out in a couple hours. for!! The drive was long but well worth it. Staff was friendly. We were in and out in a couple hours. More

Edgar was great. He assisted my wife and I into getting me a work truck. Talked about all kinds of stuff. That accident that he was in- was crazy!! Great guy. Come see him. me a work truck. Talked about all kinds of stuff. That accident that he was in- was crazy!! Great guy. Come see him. More