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Maxwell Ford

Austin, TX

4.7
2,096 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,096 reviews

April 29, 2025

I recently had a service performed and I am extremely pleased with the results. The technician was very professional and efficient throughout the entire process. The quality of the work exceeded my exp More

by jesslenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Munoz
May 01, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 27, 2025

I have never met repair staff in any other dealership with the demeanor and patience of these folks. Always on time, helpful and personable. More

by stillondeck39
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Apr 29, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Buzz (Andrew) was great, great communication and helped me where he could. My only complaint is the price, the repairs were way too expensive and they took awhile. Buzz was transparent the whole time and k More

by Dchalberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Buzzer
Apr 28, 2025 -

Maxwell Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Very please to have ford by my side to take care of my vehicle I’m very content to always have them explain my needs More

by Miriamt1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano, Greg Kimball
Apr 28, 2025 -

Maxwell Ford responded

Hi, we are pleased to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

April 26, 2025

Took care of everything I needed. Worked with my schedule and even left the vehicle out in the sales area so I could come by later that night. Cindy let me know each step of the way h More

by fredthomas4u
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 28, 2025 -

Maxwell Ford responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Fixed my ac issue and air bag issue. Just wish it was nit so expensive and slow. Otherwise good service! More

by Angelsgood2080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico, Greg Kimball
Apr 28, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 25, 2025

Cindy my service advisor was great. I was disappointed with the Ford process of only being able to order 5 replacement parts at at a time for my recall on my front window shield panel More

by snecak66
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy in service was great. I didn't have any interaction with Greg kimball
Apr 28, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 443-5000 when you have a chance. Thank you, and we look forward to hearing from you.

April 25, 2025

Great service. Very friendly staff. Work was done quickly and had me on my way in no time. Would recommend to anyone. More

by jecalderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 28, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

I had a quick service for oil change and tire rotation. also did brake fluid change. Quick clean and easy More

by paulewoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 28, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

Buying experience was really good. The entire team was very professional, took the time to make sure you were in the right vehicle for your needs and did all this with no pressure to b More

by dnoble999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Miller, Greg Kimball
Apr 27, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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