
Maxwell Ford
Austin, TX
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I recently had a service performed and I am extremely pleased with the results. The technician was very professional and efficient throughout the entire process. The quality of the work exceeded my exp pleased with the results. The technician was very professional and efficient throughout the entire process. The quality of the work exceeded my expectations, and I am very happy with the outcome. I would highly recommend this service to anyone in need. Thank you for the excellent work! More
I have never met repair staff in any other dealership with the demeanor and patience of these folks. Always on time, helpful and personable. with the demeanor and patience of these folks. Always on time, helpful and personable. More
Buzz (Andrew) was great, great communication and helped me where he could. My only complaint is the price, the repairs were way too expensive and they took awhile. Buzz was transparent the whole time and k me where he could. My only complaint is the price, the repairs were way too expensive and they took awhile. Buzz was transparent the whole time and kept me in the loop. If I could reward him someway I think that would be in order. More
Took care of everything I needed. Worked with my schedule and even left the vehicle out in the sales area so I could come by later that night. Cindy let me know each step of the way h Worked with my schedule and even left the vehicle out in the sales area so I could come by later that night. Cindy let me know each step of the way how my vehicle was. More
Cindy my service advisor was great. I was disappointed with the Ford process of only being able to order 5 replacement parts at at a time for my recall on my front window shield panel I was disappointed with the Ford process of only being able to order 5 replacement parts at at a time for my recall on my front window shield panels that flew off. The recall was 2 years ago and I just now got it fixed. Cindy did everything she could and I appreciate her. It's just a stupid policy that they can't supply all the dealerships with the parts they need for recalls. More
Buying experience was really good. The entire team was very professional, took the time to make sure you were in the right vehicle for your needs and did all this with no pressure to b The entire team was very professional, took the time to make sure you were in the right vehicle for your needs and did all this with no pressure to buy. More