Maxwell Ford

Edgar Cruz best salesman I ever had I enjoyed every part Edgar Cruz best salesman I ever had I enjoyed every part of the experience and would buy here again and recommend to a friend appreciate it Edgar Cruz best salesman I ever had I enjoyed every part of the experience and would buy here again and recommend to a friend appreciate it More

First time car buy I was looking to buy my first car and I had done my research before of what I wanted to buy. I asked for a test drive the night before and they got me I was looking to buy my first car and I had done my research before of what I wanted to buy. I asked for a test drive the night before and they got me in right away. Everyone there was very friendly and always asked if I needed any help. I was impressed considering how busy they were. More

Great Sales person I have been searching on line for a used car for several weeks and in the process came across so many dealerships that would not stop calling and nagg I have been searching on line for a used car for several weeks and in the process came across so many dealerships that would not stop calling and nagging me because of the on line search. Then I found Maxwell Ford and the best part of that was also finding Edgar. He was very knowledgeable, honest, non pushy and helpful. I have not purchased the car yet, It's been 3 days since my test drive. Working on personal, finanical snags. I have reached out to him for a few answers and Edgar has been so polite in helping even though I have not started any purchase process with him. Anyone shopping for a used car needs Edgar. Marsha Marsha J Artist More

A Great Experience Edgar did a great job guiding us through the buying process. He answered all of our questions with confidence and professionalism. Josh was also ver Edgar did a great job guiding us through the buying process. He answered all of our questions with confidence and professionalism. Josh was also very helpful with our initial visit to Maxwell Ford. All in all we are very happy with our purchase! More

Well I’d emailed with Edgar several days before coming in to test drive a 2014 Jeep Wrangler. He was very quick to respond and answer my questions (of which I had many since this was my first car purchase!) to test drive a 2014 Jeep Wrangler. He was very quick to respond and answer my questions (of which I had many since this was my first car purchase!) I come in for a test drive, and he brings the Jeep right out, and I fell in love. With the Jeep (sorry, Edgar). My friend was meeting me there, and she got lost in the parking lot, so Edgar got out of the car we were getting ready to test drive and found her on the wrong side of the dealership. Another example of Edgar’s greatness. We went on a fun little test drive around the neighborhoods near the dealership, since it was rush hour. After our little cruise, we go inside, and we haggle a bit over the price of the Jeep and the value of my trade in. We made a lot of demands, and Edgar really did try his hardest to get us what we asked for. We didn’t get as low as we wanted, BUT NOT TO WORRY - Edgar supplied us with Nutty Buddy’s, in addition to washing and filling up the Jeep. What a guy! 10/10, highly recommend. Friendly tip: bring an exotic fish to your negotiation with Edgar. Just trust me. Then Edgar ditched us (rude) so we could finish the paperwork with Andy in the back. Andy was very efficient and explained everything perfectly. And did I mention he’s British? That’s right folks, he has the accent. I could’ve talked to him all day, but unfortunately he got all the paperwork sorted out fairly quickly, and our time together came to an end. Overall, great experience. Felt welcome and comfortable and I got free snacks. That’s a win in my book! More

A++++ experience with Edgar when purchasing my new truck. The truck I wanted to buy had already sold by the time I got there, but Edgar was able to find another to my liking and I couldn’t be happier. Thanks The truck I wanted to buy had already sold by the time I got there, but Edgar was able to find another to my liking and I couldn’t be happier. Thanks again, Edgar! More

Interesting start which was made right quickly. I noticed a truck online which they had and went to the dealer to purchase. I test drove the vehicle and then we proceeded to talk price which was 200 I noticed a truck online which they had and went to the dealer to purchase. I test drove the vehicle and then we proceeded to talk price which was 2000 dollars over the advertised price. They were willing to sell the vehicle at 1000 over the advertised price and finally came down more after more negotiation (I did not read the find print which is why they did not go to 2000 under the advertised price) The sales person was very knowledgeable in some areas and others he was not and it showed. After purchasing the vehicle and driving for a couple days I noticed the AC was not blowing cold air. After taking the vehicle in, I discovered the truck needs around $400 worth of work. The salesperson was made aware of this and did nothing, but when the manager saw this review he offered his assistance and has paid for the repairs. I respect a dealership who sees a mistake and fixes it when they see it. After the interaction with the manager I would purchase from this dealer again, but I would personally use a different sales person. More

Very professional, not pushy or overbearing. I never thought I would hear myself say that I had a great experience at a car dealership. Edgar Cruz is a fantastic salesman and really worked with me and a thought I would hear myself say that I had a great experience at a car dealership. Edgar Cruz is a fantastic salesman and really worked with me and answered all my questions and concerns. He really got me into a vehicle that was best suited for me. More

Bait and Switch Scam I inquired 2 days ago about a new 2019 Ford Ranger you had listed for $19460 through auto trader. The sales person, , Eddie Sifuentes called me immed I inquired 2 days ago about a new 2019 Ford Ranger you had listed for $19460 through auto trader. The sales person, , Eddie Sifuentes called me immediately. We spoke and I told him I was ready to make the deal. Just needed to know a final price so I can obtain the loan at my bank and get the money. He stated he would call me back with that information. Never heard back. So I sent Danielle Quesada, the Internet Sales Director of Maxwell Ford. Within an hour or so Eddie calls me. He stated the final price BEFORE taxes, fees, and tag would be over $27000. When I asked about an $8000 increase in price, he stated the rebates either ran out or I dont qualify. This is a bait and switch scam you guys are running and I have posted a complaint with Auto Trader. I will also post reviews online about the Maxwell Ford bait and switch scam. More

This is the worst experience we have ever had buying a vehicle. We traveled an hour to this dealership because of the internet advertised prices. They have bait and switch pricing. Do not believe anythin vehicle. We traveled an hour to this dealership because of the internet advertised prices. They have bait and switch pricing. Do not believe anything you see. Even when we showed them the price they advertised online with the vin number, they would not honor it. In fact at one point we were told that the "internet was broken"! Unbelievable! If you go here plan on wasting at least 4 hours or more and feeling cheated and lied to when you leave. Good luck. More