Maxwell Ford

Truck had mechanical issues After buying a 2014 truck from Maxwell Ford on a Tuesday and driving back 4.5 hours to Big Springs, then driving the truck 2 hours on Wednesday. The t After buying a 2014 truck from Maxwell Ford on a Tuesday and driving back 4.5 hours to Big Springs, then driving the truck 2 hours on Wednesday. The trucks steering components WENT OUT as we were driving down the road, (and their shop supposically did a safety inspection on the truck) I'm talking about the steering rod, tie rod, and stabilizer shocks WERE ALL SHOT TO CRAP. After reaching a representative of Maxwell Ford, we were told that they would only cover 1/2 the repair cost. They did however, finally agree to pay the full price. But the shop we had to have our truck repaired at was just a mechanical shop and didn't do alignments. I contacted our salesman about where to take the truck for the alignment since this was a result of the steering repair issue, only to be told.... "Just so you know, that is not a Maxwell Ford issue, and that basically I took my truck to the wrong place. ARE YOU KIDDING ME, THIS WAS THE ONLY PLACE THAT COULD FIX MY TRUCK SINCE IT WAS NOT DRIVABLE!!!!! More

Edgar Cruz from Maxwell Ford very good salesman, nice, and got me. a good deal on a 2017 car. I thank him very much and encourage others to call in gor him for a good deal. and got me. a good deal on a 2017 car. I thank him very much and encourage others to call in gor him for a good deal. More

Fantastic cars and trucks. Good location and inventory. High pressure sales and even more high pressure finance closers. I’ve purchased 3 trucks from Maxwell, each experience worse than the last. Camel. High pressure sales and even more high pressure finance closers. I’ve purchased 3 trucks from Maxwell, each experience worse than the last. Camel. Straw. Broke back dealer. No more Maxwell cars for me, ever. More

Very courteous and professional service. The best auto experience I’ve had so far. Very quick and always straightforward to the point. Would definitely recommend and. But here again experience I’ve had so far. Very quick and always straightforward to the point. Would definitely recommend and. But here again More

Edgar contacted me through a vehicle listing I found on line. Worked out a date and time to meet, with no intention of making a purchase that day. The wife and I felt extremely comfortable with Edgar, so m line. Worked out a date and time to meet, with no intention of making a purchase that day. The wife and I felt extremely comfortable with Edgar, so much so that we found what we wanted that day. He was friendly, not at all pushy, and concerned that we were well taken care of. I would highly recommend his services to anyone I know that may be looking for a vehicle! Thank you Edgar Cruz, it was one of the smoothest vehicle transactions I have made. More

Pleasantly surprised with my experience at Maxwell Ford. Came in for a quick test drive, as I was testing other competitors. Salesman Edgar Cruz was not pushy at all. Went through the vehicle and sent me on Came in for a quick test drive, as I was testing other competitors. Salesman Edgar Cruz was not pushy at all. Went through the vehicle and sent me on my way to the next dealership. Capitol Chevy was pushy and the typically sleazy salesman vibe. Called Edgar back immediately and scheduled an appointment to bring my trade in and leave with a brand new 2020 Ford Explorer. Thank you for an easy going experience. More

Great service!! Looking into a mustang and Edgar Cruz was very helpful. Will be coming back in the future to see if there is more selection on the mustang and will definitely ask for Edgar! very helpful. Will be coming back in the future to see if there is more selection on the mustang and will definitely ask for Edgar! More

Edgar Cruz was our sales rep and did a phenomenal job helping my wife with our new vehicle purchase while I was out of town on work very pleased with their service helping my wife with our new vehicle purchase while I was out of town on work very pleased with their service More

Overall it was a good experience at Maxwell Ford. I do not like the whole haggling on prices when buying a vehicle at any car dealer. That being said it was a pleasure meeting and getting to know salesma not like the whole haggling on prices when buying a vehicle at any car dealer. That being said it was a pleasure meeting and getting to know salesman Edgar Cruz. He was very thorough and easy to talk to I would definitely ask for him if you are in the market for a new vehicle! More

Edgar made the process of buying a new car as pleasant as it can be. He was quick and easy to deal with. If you need a new Ford ask for Edgar! it can be. He was quick and easy to deal with. If you need a new Ford ask for Edgar! More