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Maxwell Ford

Austin, TX

4.7
2,031 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,031 reviews

February 13, 2020

Edgar Cruz was our sales rep and did a phenomenal job helping my wife with our new vehicle purchase while I was out of town on work very pleased with their service More

by Tony
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about our staff! We are thrilled that they provided you with a great experience!

February 13, 2020

Overall it was a good experience at Maxwell Ford. I do not like the whole haggling on prices when buying a vehicle at any car dealer. That being said it was a pleasure meeting and getting to know salesma More

by aaronmichael
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about our staff! We are thrilled that they provided you with a great experience!

February 13, 2020

Edgar made the process of buying a new car as pleasant as it can be. He was quick and easy to deal with. If you need a new Ford ask for Edgar! More

by KatSea
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about our staff! We are thrilled that they provided you with a great experience!

February 13, 2020

My new car is amazing and just what I was looking for. The staff at Ford was very knowledgeable and very good looking. Will definitely return here for my next purchase! More

by Tshizzle
Recommend Dealer
Yes
Employees Worked With
Joshua Grajczyk
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

February 13, 2020

Super bad experience, bad service don’t go there , I went because of battery problems, they had to replace the battery and they told me they put a new one but when I checked It had the same battery even with More

by Carlos
Recommend Dealer
No
Employees Worked With
Ezequiel
Feb 24, 2020 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Eric Sperling Service Manager esperling@maxwellford.com

February 13, 2020

Edgar exceeded the expectation! I let him know the deal I needed, and he put in the work to make it happen. Thanks a ton! More

by Kylerb
Recommend Dealer
Yes
Employees Worked With
Edgar
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about our staff! We are thrilled that they provided you with a great experience!

February 11, 2020

This is the worst experience we have ever had buying a vehicle. We traveled an hour to this dealership because of the internet advertised prices. They have switch the totally different pricing and kill y More

by Awetisaac
Recommend Dealer
No
Employees Worked With
Manager
Feb 24, 2020 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Ike Haines General Sales Manager jhaines@maxwellford.com

February 11, 2020

Edgar helped me get into my new F150. Poor dude had to shuffle around about 10 trucks till I finally found the one i wanted. Great customer support and very friendly. More

by danny081482
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about Edgar! We are thrilled that he provided you with a great experience!

February 07, 2020

Edgar was awesome with helping us buy our car for our growin family . Even got me lunch while we waited for the car to be ready ! Thank you ! More

by Taunijoy
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about Edgar! We are thrilled that he provided you with a great experience!

February 06, 2020

Edgar was already waiting for me with the truck. The vehicle was clean which I did not expect it to be because I was just coming to see it. Very friendly and helpful. Highly recommend. 👍 More

by tommy.poolscapes
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Feb 20, 2020 -

Maxwell Ford responded

Thank you for your kind words about Edgar! We are thrilled that he provided you with a great experience!

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