
Maxwell Ford
Austin, TX
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Angel Maldonado I came in today to look at a new 2018 Mustang GT. I am a current owner of a ‘12 GT/CS. Angel did a great job reviewing all of the options and packages I came in today to look at a new 2018 Mustang GT. I am a current owner of a ‘12 GT/CS. Angel did a great job reviewing all of the options and packages of the new mustang. I will definitely be recommending him to friends and family who are interested in buying a new Ford. Thanks for your help Angel! More
Maxwell Ford Jeff K was great! Friendly and excellent customer service. I will always do my car business with Maxwell Ford. Thank you for such a great experience. Jeff K was great! Friendly and excellent customer service. I will always do my car business with Maxwell Ford. Thank you for such a great experience. More
Lies and deceit Recently purchased a car from Maxwell Ford SIH35 I was agreed to an offer higher than I wanted to pay, that offer went up right as I was signing, 3 da Recently purchased a car from Maxwell Ford SIH35 I was agreed to an offer higher than I wanted to pay, that offer went up right as I was signing, 3 days later I was told to come in and offer went up again asked for owner manual and 2nd key was told there wasn’t one day after was asked to pay more something about interest and they had 2nd key. I went in and no second key ! Before given 1st key was forced to make a positive review on salesman before he handed it to me. Not just horrible customer service but deceitful and planning on legal action. Do not go here , never lied to so much in my life can’t enjoy my car because I am livid over their tactics!!! More
Awesome dealership Go see Fernando Duran... Honest and funny! Made the whole experience pleasant and satisfying. Great process for buying a car; gave me a good trade-in Go see Fernando Duran... Honest and funny! Made the whole experience pleasant and satisfying. Great process for buying a car; gave me a good trade-in value and I left with exactly what I wanted to pay! I will be back for sure and recommend all my friends and family to see Fernando! Thanks Maxwell. More
Excellent James Hamilton was the best salesman I have ever dealt with, I will only buy cars from him now on. Best experience ever at a car dealership James Hamilton was the best salesman I have ever dealt with, I will only buy cars from him now on. Best experience ever at a car dealership More
Great car buying experience The team at maxwell really helped me finding my dream car. Thank you Eric for your patience and kind guidance. Till the next time. Heather The team at maxwell really helped me finding my dream car. Thank you Eric for your patience and kind guidance. Till the next time. Heather More
Great experience Excellent service and wonderful workers. They were very helpful and made sure our needs were met. Gina was extremely patient with us and we are so hap Excellent service and wonderful workers. They were very helpful and made sure our needs were met. Gina was extremely patient with us and we are so happy with our purchase! More
Honest and listened They were very friendly and understanding of my situation. Listened to what I wanted and needed. They helped me in all possible means and was very pl They were very friendly and understanding of my situation. Listened to what I wanted and needed. They helped me in all possible means and was very pleased with their service. More
Excellent car buying experience I had a great experience buying a new truck while working with Craig. He was very politely, helpful and not pushy at all. He made the car buying expe I had a great experience buying a new truck while working with Craig. He was very politely, helpful and not pushy at all. He made the car buying experience much better More
Worse service shop I brought my car in for a recall fix on the passenger door, and they managed to find $2200 of damage that “needed” to be repairs immediately. Like, to I brought my car in for a recall fix on the passenger door, and they managed to find $2200 of damage that “needed” to be repairs immediately. Like, to the point of telling me that I should not put this car on the road or the wheel would probably fall off. The car also made a new noise that didn’t exist when I took it in in the first place - an obnoxious scraping sound when I break- which they take zero responsibility for and spent 30 minutes repeating the same nonsense explanation. They also would not call me back when they said they would when they had my car, so I ended up talking to someone else at the shop who very confidently gave me completely incorrect information. I didn’t feel at ease with them, so I took it to a trusted neighborhood shop, and they ensured me that the damage was moreso cosmetic (rust from living in snowy areas), and nothing that would make my car fall apart while driving. They found out why the noises were happening and will do some more investigating, but ultimately the cost will be significantly less than Maxwell quoted. So happy I got away from there and will never go back. More