Maxwell Ford

The best Because of Jackie. The timeliness of when my car was ready. Also the overall customer service friendly and kept me in the loop. When I picked it up it Because of Jackie. The timeliness of when my car was ready. Also the overall customer service friendly and kept me in the loop. When I picked it up it was ready and quick from when I arrived to when I left. More

Oil Change Required Personnel weee courteous and knowledge - the assistant explained the work that was done and also told me about items which will be required in the fut Personnel weee courteous and knowledge - the assistant explained the work that was done and also told me about items which will be required in the future. Total visit was approximately two hours. More

Lost for words.. Their staff was very pleasant to deal with. All my concerns were addressed and I got the lowest price in the state. Talk to Debra or Christian for the Their staff was very pleasant to deal with. All my concerns were addressed and I got the lowest price in the state. Talk to Debra or Christian for the best experience possible! I'll be coming back for sure! More

Good experience. Jackie takes care of my service needs . Been a customer for over three years .used to be terrible. Last year or so a lot better. Jackie takes care of my service needs . Been a customer for over three years .used to be terrible. Last year or so a lot better. More

Great Expierence with Christian L From start to finish Christian was a great sales person. Any questions or concerns we had she addressed. I would definitely go back and purchase anot From start to finish Christian was a great sales person. Any questions or concerns we had she addressed. I would definitely go back and purchase another vehicle from her. More

ABSOLUTELY TERRIBLE SERVICE This dealership is the reason my new car is a Toyota. I have never received more disappointing service. I previously owned a Ford Focus which I took t This dealership is the reason my new car is a Toyota. I have never received more disappointing service. I previously owned a Ford Focus which I took to this dealership to fix a broken door latch. This was a full year before the official recall of the door latches on The Ford Focus so I had to pay over $600 to fix it. It took several days to get my car back. After I received my car which had supposedly been fixed, the door that they had replaced the door latch on was not locking electronically. I called the dealership in hopes that they would look at it for free since this problem had only occurred after they "fixed" my door latch and they refused. I spent a whole year driving around with a door that would not lock electronically and because of this my car would make the "lock" honk while I was driving. It was so frustrating. Finally, I received a notice from Ford that there was a recall on the door latches so I took my car in to A DIFFERENT FORD DEALERSHIP and scheduled an appointment to have the rest of the door latches replaced. I was so nervous and even explained my previous situation at Maxwell to the people at this new dealership before handing them my car. Well my goodness what a pleasant change. I received my car the next day AND I was told that whoever had replaced my door latch at Maxwell had PUT AN INCORRECT DOOR LATCH ON. So not only did I pay over $600, receive my car several days later, have the door latch for a different vehicle installed that ultimately resulted in my door locking mechanism not to work, but Maxwell refused to ever accept responsibility for their mistake. DO NOT VISIT THIS DEALERSHIP. More

Transmission or clutch problem Friendly and promptly service. The shuttle service was fast and gentle. The car was clean outside and inside. And my phone calls were always answered. Friendly and promptly service. The shuttle service was fast and gentle. The car was clean outside and inside. And my phone calls were always answered. More

Great experience. Great truck. Overall it was a great experience and the representative was extremely helpful and understood exactly what was important to us. This was our second pu Overall it was a great experience and the representative was extremely helpful and understood exactly what was important to us. This was our second purchase from Maxwell and we'll be back. More

Glad I came by. Very satisfied with the customer service! John jones for employee of the year! I was able to get to the point without feeling pressured and got a grea Very satisfied with the customer service! John jones for employee of the year! I was able to get to the point without feeling pressured and got a great deal! More

Amazing service Great service I had went there to replace my cracked oil pan and they took care of it right away go see Jackiee she helps out so much and makes sure y Great service I had went there to replace my cracked oil pan and they took care of it right away go see Jackiee she helps out so much and makes sure you have everything you need. More