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Maxwell Ford

Austin, TX

4.7
2,096 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,096 reviews

April 22, 2025

User friendly, reputable, good waiting room. But I don’t like your review process. A word count for heavens sakes! More

by nanabarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 25, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 21, 2025

Johnathon was so helpful and kind. He answered all my questions and provided great service. More

by Jessica Stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 24, 2025 -

Maxwell Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 21, 2025

Check in process is easy. A little hard to get status of repairs but overall, good. More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff
Apr 22, 2025 -

Maxwell Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2025

Excellent service Nice staff friendly atmosphere They let you know what services are needed Prices are affordable More

by Cunninghamjohnny62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 24, 2025 -

Maxwell Ford responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2025

Great service department very accommodating in getting important work done I need began emergency trip. Reasonable pricing for services. Andrew S. Is my favorite service rep. Always willing to help with $ More

by nealg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Apr 21, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

Great service ! I went for oil change and they didn't push me to buy extra service which I didn't need at the time. Very honest staff 👏 More

by jivaanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 21, 2025 -

Maxwell Ford responded

Hi Jivaanish, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

I like the level of service Maxwell provides. I called for service and had an appointment the next day as requested. Service was completed same day, communication was clear and concise. Thank More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evens
Apr 21, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

I came in for a simple repair and I Got in and out very quickly. everyone was very friendly and the service desk was efficient and on point. More

by cecpack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole, Greg Kimball
Apr 21, 2025 -

Maxwell Ford responded

Hi, we really appreciate your positive review! We hope to see you soon!

April 19, 2025

friendly staff and nice waiting area. professional technician and keep the schedule pretty on time. More

by tricia_chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 21, 2025 -

Maxwell Ford responded

Hi, we are so happy to read such a great review about Maxwell Ford! We're looking forward to your next visit with us!

April 18, 2025

The service department at this dealership is outstanding. Very courteous and pleasant personnel annd excellent service; good communication with customers and very comfortable waiting room. My customer servic More

by Npw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Apr 21, 2025 -

Maxwell Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. General Manager cchiv@group1auto.com

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