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Maxwell Ford

Austin, TX

4.7
1,990 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 1,990 reviews

March 03, 2025

Kyle and technician provided excellent service, all within 1-hour of my appointment time! Great care took place with my vehicle. We appreciate your professionalism and timeliness! More

by betfox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 08, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

Mar 08, 2025 -

betfox1 responded

Thank you so much!

March 03, 2025

Maxwell (and Megan specifically) were quick with their service in fixing up my truck. They had someone pick it up and kept me updated through the entire process. More

by tony.delanuez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan (Service), Greg Kimball
Mar 08, 2025 -

Maxwell Ford responded

Hi Tony, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

Maxwell ford was prompt, prepared and well staffed. An accomodating sales process that was thorough yet efficient. More

by jchoot99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Scott, Stephen Peanick, Greg Kimball
Mar 08, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

Great team, friendly service and attentive. Made the transaction easy and will definitely make future purchases with them. More

by Rolando Jaimes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fuentes, Chris (Finance), Matt, Greg Kimball
Mar 03, 2025 -

Maxwell Ford responded

Hello Rolando, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2025

From the sales center to the service center, the entire staff was extremely helpful and gave excellent service! More

by Simplykristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 03, 2025 -

Maxwell Ford responded

Thank you for taking the time to leave a review for us at Maxwell Ford. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

Service advisor, Jackie was great. Kept us updated through out the repair process. She always returned calls promptly. More

by Franny.aguirre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jackie
Mar 03, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff Jackie to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

I barely made it in with my oil pump coming apart and Zach helped out right away. He knew quickly what the problem was and he was able to set us up with a rental while my vehicle was getting fixed. He ca More

by Michele.maya72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 03, 2025 -

Maxwell Ford responded

Hi Michele, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

They were very efficient in getting me in and out with service. They were very professional and informative. Want to give a shout out to Megan. More

by jweant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Mar 02, 2025 -

Maxwell Ford responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Maxwell Ford

February 28, 2025

Very good and attentive service. Professional assistance and very good prices. I recommend their services did a great job More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning
Mar 03, 2025 -

Maxwell Ford responded

Sandra, we are very happy to have provided you with such a positive experience!

February 28, 2025

I was very well taken care of. The estimate ended up coming out lower than expected. The coffee was decent and the facilities were nice and clean. Overall great experience More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Muñoz, Greg Kimball
Mar 03, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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