Maxwell Ford

My Taurus The works,and a recall. Got my car washed. All in one hour 30mins. John was very nice and was concerned with my car needs I was very happy with t The works,and a recall. Got my car washed. All in one hour 30mins. John was very nice and was concerned with my car needs I was very happy with the time and results. More

Amazing and patient staff. Worked with Jeff Lynch. He was great, patient, not pushy and very knowledgeable. Great experience!! I recommend this dealership to customers that w Worked with Jeff Lynch. He was great, patient, not pushy and very knowledgeable. Great experience!! I recommend this dealership to customers that want a fair deal and no hassle. More

Great CS Jackie was awesome and provided me daily updates-great experience. For a rep with a workload like I think she had, she kept informed of that happenin Jackie was awesome and provided me daily updates-great experience. For a rep with a workload like I think she had, she kept informed of that happenings. Seemed like she had a great rapport with service techs and body shop. More

Confused Our sales person, Suzie, was the first to greet us after a long period on the lot. She busted her hump finding the car we wanted. Then, for some reaso Our sales person, Suzie, was the first to greet us after a long period on the lot. She busted her hump finding the car we wanted. Then, for some reason during the paperwork of the deal we were transferred to Wade. We got the car we wanted and the price we wanted but would have preferred to work with Suzie the entire time. Wade seemed to slide in and take the deal. He didn't do any of the work. He also never addressed my wife. She makes the money that pays for this car so act like she's buying the car. Next time explain the reason for the transition. Also, Wade pushed for a good survey talking about how it impacts his comp if we don't. Well that's a turn off. I run quality for my company and want true feedback so I can improve. We do recommend this dealer. These two things should be addressed. More

Quick fast and easy No this is not a review of a good date. This is how the selling of my car went. They were professional and very thorough. No this is not a review of a good date. This is how the selling of my car went. They were professional and very thorough. More

Purchased Our Leased Car Our lease was ending and we made the decision to purchase the car. Maxwell Ford, and in particular, David Terrell, did an excellent job in laying out Our lease was ending and we made the decision to purchase the car. Maxwell Ford, and in particular, David Terrell, did an excellent job in laying out our options and seeing us through the entire process to the end result of buying the car. More

Efficient Regular Maintenance per purchased agreement. Arrived 15 minutes before opening (7:30A). I was the Second customer received. Regular maintenance comple Regular Maintenance per purchased agreement. Arrived 15 minutes before opening (7:30A). I was the Second customer received. Regular maintenance completed in about an hour on Saturday. More

Recalls I came in to get my new car's keyless entry configured and I was surprised when I had to pay $30 to get the code. I was happy that they noticed that t I came in to get my new car's keyless entry configured and I was surprised when I had to pay $30 to get the code. I was happy that they noticed that there were some recalls. I had no idea. Wished that the beverages other than coffee would be complimentary like other dealerships. More

Vehicle service Service advisor was very courteous and helpful. My service advisor kept me informed on the progress of my vehicle service. all my concerns were taken Service advisor was very courteous and helpful. My service advisor kept me informed on the progress of my vehicle service. all my concerns were taken care of. More

Great customer service! Every time I come to this dealership it is always a great experience. Shuttle service, email, text and calling communication, customer care and vehicl Every time I come to this dealership it is always a great experience. Shuttle service, email, text and calling communication, customer care and vehicle care are the great things that I have seen. More