
Maxwell Ford
Austin, TX
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Good Service Maxwell Ford is the perfect dealer to go, has really nice employees Rafael did a nice job looking for a used small suv he found Ford Escape for me. Maxwell Ford is the perfect dealer to go, has really nice employees Rafael did a nice job looking for a used small suv he found Ford Escape for me. More
Employee dealt with I would like to thank Jeffrey Lynch for all the help in getting us in the car we had our eyes on. He met our requirements to how much we wanted to s I would like to thank Jeffrey Lynch for all the help in getting us in the car we had our eyes on. He met our requirements to how much we wanted to spend and on different options. More
Nice Job I was there 3 days ago with Rafael looking for used good car for my wife, Rafael show me 3 nice good looking cars I have to go to my bank UFCU I was there 3 days ago with Rafael looking for used good car for my wife, Rafael show me 3 nice good looking cars I have to go to my bank UFCU More
Excellent Wang Rafael Estrella was very helpful al sales process of ny new Ford Fusion S, everything was great even the finance people very helpfull im very happy Rafael Estrella was very helpful al sales process of ny new Ford Fusion S, everything was great even the finance people very helpfull im very happy More
Excellent and quick service I was there for my car's recall and Mr. Alberto did and excellent job explaining me how the things will work. They didn't take much time to replace al I was there for my car's recall and Mr. Alberto did and excellent job explaining me how the things will work. They didn't take much time to replace all my doors latches and informed me as soon as they were done. I don't know about others but Alberto from service department is the coolest guy you can meet there More
Great service! Anthony was a great help! I went in to get my oil changed and I was in and out in a flash. Thanks for your service. Anthony was a great help! I went in to get my oil changed and I was in and out in a flash. Thanks for your service. More
Warranty work It was a pleasant trip to the car dealership. The staff was very friendly and the truck was delivered before the time that was quoted. Good surprise!! It was a pleasant trip to the car dealership. The staff was very friendly and the truck was delivered before the time that was quoted. Good surprise!! More
First Service I bought a 2016 Ford Taurus in June 2017, and I had a dead battery in August, 2017. I called them up after getting a jump and headed to the dealership I bought a 2016 Ford Taurus in June 2017, and I had a dead battery in August, 2017. I called them up after getting a jump and headed to the dealership. They got me in and I waited about 2 hours, and this issue was "out of my warranty". Luckily, they replaced my battery free of charge and I couldn't be more grateful!! Great job coming thru guys!!! More
Very good A very good sell service friendly place to come especially Rafael and David Castillo highly recommend good deals Maxwell ford is the place to come A very good sell service friendly place to come especially Rafael and David Castillo highly recommend good deals Maxwell ford is the place to come More
Unsatisfy customer My service advisor Mr. Anthony Vento is a dishonest employee at Maxwell Ford and shouldn't be anybody's service advisor. I took my SUV there to be ser My service advisor Mr. Anthony Vento is a dishonest employee at Maxwell Ford and shouldn't be anybody's service advisor. I took my SUV there to be service and before I took it to them, I talk to Mr. Vento and ask him about what discounts do they have if he service my vehicle. Also I ask him if they have military discounts. He told me, "YES" a 10% discount, also, wheel alignment discount $59.99. When I went to pick up my vehicle my bill was $1549.69. He didn't give me my military discount or the wheel alignment discount of $59.99. The only discount I received was some FDA VIP DISCOUNT. Mr. Vento told me that he had already factor the military and the wheel alignment discount into the price already. Which was a lie. He also tried to tell me that the labor should of took 7hrs, but only took 6hrs. He said that was my discount. If I haven't had my wife with me and wasn't tired because I just got off work, things probably would of went a little different. I also started to go back and ask to speak to the General Manger. I wouldn't recommend Mr. Vento to be anyone service advisor. Whenever I take my Cadillac in for service, all my discounts shows on my invoice. Also I might be taking my vehicle back because I have this vibration in my front end that I didn't have when I took my vehicle in for service. I will be requesting a different service advisor. Other than that, the rest of the staff there st Ford are great peoples. More