Maxwell Ford

Maxwell Ford - simply the best The entire staff at Maxwell Ford gave me a great car shopping and buying experience. Maxwell has a very knowledgeable and friendly staff that made my The entire staff at Maxwell Ford gave me a great car shopping and buying experience. Maxwell has a very knowledgeable and friendly staff that made my whole car buying experience great. The dealership itself is very clean, crisp and sharp with all of their inventory nicely displayed. Maxwell really pays attention to detail and it's obvious they like to go above and beyond and they take pride in that place and what they do. I love my new Ford F-150 and I'll be shopping there again in the future I'll also be referring friends and family. More

My eeview Nice waiting are. Two tvs comfortable seating. Thanks for being patient Great show room clean restroom Great detail one the car Great trade on v Nice waiting are. Two tvs comfortable seating. Thanks for being patient Great show room clean restroom Great detail one the car Great trade on value thanks More

Serhiy knows his trucks! Found the right truck package and price range I was looking for. Great sales person and really took the time to find the correct truck on a very big l Found the right truck package and price range I was looking for. Great sales person and really took the time to find the correct truck on a very big lot. The finance department was straight forward and did not keep me waiting. Really top notch dealership... More

Excellent Aaron Camargo was very helpful in placing my son in a car within his price range. He found him the perfect car which he loves. Did not feel like he ha Aaron Camargo was very helpful in placing my son in a car within his price range. He found him the perfect car which he loves. Did not feel like he had to settle at all! Mr. Camargo was very professional, and his friendly demeanor put us at ease. More

Waste of time I called during the week to make an appointment and ask about getting three things checked out which are all under warranty since vehicle only has 31k I called during the week to make an appointment and ask about getting three things checked out which are all under warranty since vehicle only has 31k miles. Appt was made for Friday AM. Drove up on Friday at 7am to get an oil change and get three things inspected: window/wind noise on hwy, engine doesn't shut off when off, and Bluetooth not connecting. I also asked if they could take a look at console because there are always ants there for no reason. Woman who greets me is very nice and says they probably won't look at it today but hopefully before Monday since their open on Saturday. Monday afternoon, I get a call that they haven't even looked at it because they are backed up. She will try and get it looked at the next day. Tuesday afternoon, I get a call that they haven't looked at it but will try and get oil change done the next day. Wednesday afternoon, I don't get a call. Thursday afternoon - no call. And by Friday I'm thinking this is pretty ridiculous because I need my car and I couldn't continue to borrow my father-in-law's car. So we call and ask to speak with a manager who says he doesn't know why I thought it would be fast because they always take 7-10 days to complete jobs. And that they are actually the fastest then any other dealership. I mention that if I was told it would take 7-10 days I would have declined and just got the oil change. He tells me the oil change was done and they will get to warranty work soon. I didn't pick up my vehicle until the next week Tuesday. A month later I'm disappointed to report that the Bluetooth still doesn't work properly, there is still noise on the Hwy, and now the tire lights went on. We checked the tire pressure and they were all at 30 with one tire a little below. Tire pressure should have been inspected with the multipoint inspection and now I don't believe they did anything. It didn't take long at all to complete the work once they got to it. They need a better system because if they can't even look at a car until 7 days after being dropped off then something needs to change. They should allow the option to customers who are able to be on a waiting list and get called that they can bring their car in the next day or two days before. That way cars aren't sitting there for a week until they get to it. I get that you never know how long one job will take but there has to be an average and another way to do business. Not everyone can be without a car for two weeks. I didn't even mention that the waiting room is small. When I first dropped off the car we had to wait because the complimentary shuttle driver called in so they asked a mechanic to drive us home. When I did pick up the car they asked if I wanted a car wash which I believe is a given and should have been done already. Then when they brought me my car they told me the car wash was broken. Pretty sad all around and has motivated us to sell our 2016 Ford Escape and get a Honda or Toyota which has wonderful dealership service from past experience. More

Excellent service Easy scheduling, and great service. The bill came out well under the estimate. Ray helped my wife, and was courteous expedited the work. Well done! Easy scheduling, and great service. The bill came out well under the estimate. Ray helped my wife, and was courteous expedited the work. Well done! More

So helpful and accommodating! My car was hit and i needed repair work done so I came here. Everyone was incredibly helpful and even waited almost 2 weeks to start repairs while we My car was hit and i needed repair work done so I came here. Everyone was incredibly helpful and even waited almost 2 weeks to start repairs while we were dealing with the insurance companies! They kept me informed the entire time and even completed my emissions test before they released the car to me. I had a great experience with them! More

Preventative maintenance I've been very comfortable in taking my vehicle for service at Maxwell Ford. The service advisors do a great job of keeping my Element in top conditio I've been very comfortable in taking my vehicle for service at Maxwell Ford. The service advisors do a great job of keeping my Element in top condition. When it was time to change tires, the advisor suggested a set that wasn't the most expensive because they were a better fit. It's easy to make an appointment and I'm usually right in and right out. More

Good value for American made. Service at this dealership is greatly improved over the past few years. The service is performed promptly and properly by a cheerful and knowledgeable Service at this dealership is greatly improved over the past few years. The service is performed promptly and properly by a cheerful and knowledgeable staff. I have just calculated that my total maintenance cost on a 5 1/2 year old vehicle purchased at this dealership has cost me less than 40.00 a month, including oil changes. And of course the product is the most popular pickup truck in history -- a product that sells itself--the incomparable F-150. And the best part--it's made in America by American Union workers. More

2017 Ford F- 150 XL I purchased a new Ford F-150 XL. Overall I am happy with my experience. The dealership is clean and the employees are friendly. Initially I was offere I purchased a new Ford F-150 XL. Overall I am happy with my experience. The dealership is clean and the employees are friendly. Initially I was offered a significantly under market price for my 2008 Nissan Xterra. Eventually my trade was valued at $4500.00 after going back and forth from the initial $2000.00. I was wanting a different truck, but am in love with the one I ultimately purchased. More