
Maxwell Ford
Austin, TX
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Went in for oil change and an alignment on a 2022 Mustang GT with 18k miles. They give me my car back and my steering wheel was leaning 45 degrees to the left. Not too cool. GT with 18k miles. They give me my car back and my steering wheel was leaning 45 degrees to the left. Not too cool. More
The young lady that helped me was very helpful and very nice. Service was good and fast. Let me know everything I needed to know before I left. Really appreciate the military discount. nice. Service was good and fast. Let me know everything I needed to know before I left. Really appreciate the military discount. More
Used the Valet and worked good for morning pickup, however, the afternoon did not work and needed to get ride in the afternoon defeating purpose of valet service. Also, had advisor leave for day and d however, the afternoon did not work and needed to get ride in the afternoon defeating purpose of valet service. Also, had advisor leave for day and did not call me about vehicle being ready. If I had not gone to service center would not have gotten vehicle in time for work on Monday. This is why you got 3 star. Need to do better on customer service all the way through the process. More
My service advisor was amazing… andrew. He was a great guy, clear, and helped me get in and out with a lot of work done - brakes, rotation, alignment, oil, filters, wipers…. All within 3 ho He was a great guy, clear, and helped me get in and out with a lot of work done - brakes, rotation, alignment, oil, filters, wipers…. All within 3 hours! More