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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.7
2,096 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

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Showing 2,096 reviews

April 14, 2025

Great service Great People would def come back when its time for my next car More

by Scotty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard miller, Greg Kimball
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Apr 17, 2025 -

Maxwell Ford responded

Hello Scotty, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

My first visit to the Maxwell Ford Service Department was because of battery issues. The entire experience from being greeted to paying my bill was done by Zach. Zach did an excellent job of addressing all o More

by Ronaldwinters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Apr 14, 2025 -

Maxwell Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Zach here at Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2025

Jr. My service rep was fantastic to work with and kept me updated on my service. More

by lisa.friendshipsforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Apr 14, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

gave them a bad reveiw recieved messag pay me $200 to change reveiw then didnt pay me so they dont do good work then cuss you out when you complain try tom pay off but lie about that to DO NOT TRUST THEM More

by T. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kyle
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Apr 15, 2025 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. John Sullivan Service Drive Manager Maxwell Ford 512-916-2636 jsullivan@maxwellford.com

April 11, 2025

Exselente servicion con la persona que nos atendió recomendaré amigo y conocidos exselente travajo me gustó la estancia en el lugar More

by Sergioflores0929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Apr 14, 2025 -

Maxwell Ford responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 11, 2025

Great timely service! ! Great customer service!! I have never had any issues with Maxwell Ford! Happy customer More

by Nora Marichalar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Apr 14, 2025 -

Maxwell Ford responded

Hi Nora, thank you so much for your positive comments about Maxwell Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2025

I went for an oil change. It was easy to get an appointment. I got there early and the took me immediately. More

by Bobdj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Apr 14, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2025

Great customer service and it took less than an hour for the work to be done More

by Hercb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Apr 14, 2025 -

Maxwell Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2025

Service advisor was friendly and professional, getting my Bronco back to the shop quickly. The service was great and sent a real time inspection about what they did More

by gwendapursley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville, Greg Kimball
Report | Print
Apr 14, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

Great service and communication! The issues was diagnosed and repaired quickly. Will be bringing our vehicles back here! More

by clarissa.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Greg Kimball
Report | Print
Apr 12, 2025 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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