Maxwell Ford

Turned Away from a Service Appt. I made an appointment over the phone to have several things looked at on my car. The person on the other end of the phone was great and got me set up I made an appointment over the phone to have several things looked at on my car. The person on the other end of the phone was great and got me set up for a Saturday appointment and said it would be taken care of. I pull up for my appointment on Saturday only to be told no one could look at it and I would need to bring it in on a week day and drop it off for a couple of days, which is highly inconvenient . While I did not expect the problems to be fixed that day, I did expect a diagnosis of the issues. I am disappointed as the service department has been running so much better since new management took over, but it looks as though things may be slipping again. : ( More

Service for my Edge Took my car in for a minor service, and John Sullivan worked to have it completed as quickly and easily as possible. He called to keep me up-to-date a Took my car in for a minor service, and John Sullivan worked to have it completed as quickly and easily as possible. He called to keep me up-to-date and aware of progress. Very friendly and professional, good customer service. Thank you! More

Experience was over all great they made it work for me I gave the rating a five star because they did the impossible to get me the vehicle that I wanted. Thank you maxwell I was very pleased I gave the rating a five star because they did the impossible to get me the vehicle that I wanted. Thank you maxwell I was very pleased More

Dash repair Bought a brand new car out of state and the dash had a gash in it that the out if state dealer promised to replace. Maxwell Ford was awesome in gettin Bought a brand new car out of state and the dash had a gash in it that the out if state dealer promised to replace. Maxwell Ford was awesome in getting the job done. More

Awesome experience! Carlos Guzman was a great salesman. Helped us get the cars we needed with no issues at all. Test drove the vehicles and we ended up driving 2 vehicles Carlos Guzman was a great salesman. Helped us get the cars we needed with no issues at all. Test drove the vehicles and we ended up driving 2 vehicles home that day. Thank you! More

Quick and easy! Thanks Wade! Had a good experience getting numbers in line over the phone. Vehicle gas tank was filled up, washed, and ready to be test driven when I drove up to Had a good experience getting numbers in line over the phone. Vehicle gas tank was filled up, washed, and ready to be test driven when I drove up to the lot. Wade was knowledgeable and helpful. More

One word...INITIATIVE I worked with Jeff Lynch, and he was VERY helpful. I was able to tell him exactly what I wanted, and he was didn't steer me from it. Everyone at this I worked with Jeff Lynch, and he was VERY helpful. I was able to tell him exactly what I wanted, and he was didn't steer me from it. Everyone at this dealership was super nice, and friendly. Would definitely recommend purchasing from here. More

Awesome customer service Amazing & caring employees. Felt like I was talking with a friend, a very comfortable and enjoyable experience. The way car buying should be. Will Amazing & caring employees. Felt like I was talking with a friend, a very comfortable and enjoyable experience. The way car buying should be. Will be buying my future vehicles from Maxwell Ford. More

No nonsense negotiation and honesty I appreciated the quick and honest negotiation to get me to my comfort point on the purchase of a new vehicle. John Jones and Deborah Allen were phen I appreciated the quick and honest negotiation to get me to my comfort point on the purchase of a new vehicle. John Jones and Deborah Allen were phenomenal !!!! More

Buying ma'am a new car. We been dealing with Jeff Lynch for 8 years and 8 cars, he always has always taken care us myself and my family. The dear ship is staff with great peo We been dealing with Jeff Lynch for 8 years and 8 cars, he always has always taken care us myself and my family. The dear ship is staff with great people. More