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Maxwell Ford

Austin, TX

4.7
2,097 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,097 reviews

April 10, 2025

Great service and communication! The issues was diagnosed and repaired quickly. Will be bringing our vehicles back here! More

by clarissa.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan, Greg Kimball
Apr 12, 2025 -

Maxwell Ford responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2025

Quickest service I’ve ever had. I let them know that I didn’t have much time to wait and they got my oil change done before I got comfortable in the waiting room. More

by Kularain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lunning, Greg Kimball
Apr 11, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

It was very easy to set an appointment and Cindy was very helpful. Great customer service. More

by Krystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Apr 11, 2025 -

Maxwell Ford responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

I’m going to start by mentioning my salesman Ben Beasley. He was the best at showing an olive how to work all this newfangled equipment. Even told me to call his cell number if I had any more questions. Maxw More

by Djoneshpo@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Beasley
Apr 11, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ben here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Jonathon was polite and work done efficiently. Did not try to talk me into doing things I was not ready to do More

by JG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Muniz
Apr 11, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jonathon here at Maxwell Ford! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

I took my truck for an oil change cause of a special they were running. Next day my truck died and oil light came on. I checked my dip stick and no oil on it. I called them and they sent wrecker. They said o More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Kimball
Apr 12, 2025 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. John Sullivan Service Manager Maxwell Ford jsullivan@maxwellford.com

April 06, 2025

Great place friendly customer service very professional Fast and accurate . Took theee time and walked us through the service More

by bob.martinez856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Apr 08, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2025

So far so good. The service intake manager has been stellar. I have never met the mechanic(s) who perform the actual work, plus I have never had to take my car back More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan 2: excellent communication skills, friendly. , Greg Kimball
Apr 09, 2025 -

Maxwell Ford responded

Hi Rick, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Quick and easy service, John Evans was friendly and great to deal with. Fair prices too. More

by Richard Almazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Apr 08, 2025 -

Maxwell Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2025

My rep Matt Smith listened carefully to my vehicle needs and financial parameters and curated a list of options for me. He was professional, knowledgeable and friendly. More

by amac321
Recommend Dealer
Yes
Employees Worked With
Matt Smith
Apr 05, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. We are always more than happy to assist you if anything else comes up. Take care!

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