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Maxwell Ford

Austin, TX

4.7
2,067 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,067 reviews

January 04, 2014

I had been working with Chris Saumers Internet Mgr online/phone for about two weeks in search of a 2014 Mustang. They finally had one that I was interested in. I had spoke to Chris Saumer in early mo More

by mr210
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Saumers / Zach ?
November 07, 2013

Time for the 60,000 mile service. Called for an appointment and ended up taking it in same day. Received the serviced car back ahead of expectation. The service representative -Tim - was professi More

by DECaudle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
October 17, 2013

Best truck buying experience I have ever had! The entire staff was friendly and helpful. Stacy Johnson is the best sales professional at Maxwell Ford see her today! More

by Jeremiahp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Johnson
September 24, 2013

Excellent Sale person, not pushy, but very helpful. New Car Sales Manager was great and ensured that there were no problems even after the purchase. More

by charliewhite9699
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Abad Vargas
August 12, 2013

Often when I go to buy a vehichle I am always a little aprehensive bucause I always feel like I am in a shark's tank. Maxwell Ford in this case went the extra mile by giving me a ride to the dealership. More

by ihoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lynch & Fernando Duran
June 25, 2013

I took my 2012 Ford Focus in to get the Works, an oil change with tire rotation. During my visit, my vehicle was damaged. This was hidden from me with a friendly car wash, even though I had turned down t More

by RobMathes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
May 29, 2013

I had bad credit and didn't think anyone would ever consider giving me a car. Not only was Jeff helpful and understanding, I was able to get a 2012 Ford Focus Hatchback for an awesome price. He also fi More

by jskottegard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
May 20, 2013

My wife purchase a used 2011 toyota tacoma with only 18,000 miles on it. We were in the process of purchasing a 2010 tacoma from another dealership but ended up buying the 2011. Jeff Lynch was very help More

by jimi78664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
May 12, 2013

We are very happy with our used Suburban and with our buying experience. Everyone at the dealership was so pleasant and helpful...especially our salesperson, Jeff Lynch and Ed, who helped us with financ More

by dpwade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lynch
May 11, 2013

I dropped in on a Friday, early afternoon to explore the possibility of trading my 2011 Taures for a 2012 Wrangler that they had. I immediately explained that I was short on time. I Provieded the salesman More

by Shills
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Farmer, Scott Robinson
May 15, 2013 -

Shills responded

It took a few days but Maxwell Ford delivered the exact terms that they had initially proposed.

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