Back

Maxwell Ford

Austin, TX

4.7
2,097 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,097 reviews

April 02, 2025

Great experience. Stephen peanick took great care and made the process extremely smooth. Thanks, Stephen More

by Fabian Calderon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen peanick, Greg Kimball
Apr 05, 2025 -

Maxwell Ford responded

Hi Fabian, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

My advisor Raphael was helpful,friedly and to the point. I had such a wonderful car buying experience at Maxwell Ford. More

by nvhai001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphael, Greg Kimball
Apr 02, 2025 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Until the next time we meet, take care!

April 01, 2025

Went into the service dept today for my oil change. The advisor I got was very helpful and friendly. Addressed some of the questions I had regarding my vehicle. I was able to get everything done in goo More

by jburciaga15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary P
Apr 02, 2025 -

Maxwell Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

My advisor Shaff was the best! Very helpful. Always in and out, waited maybe 30 minutes. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff at Maxwell Ford, Greg Kimball
Apr 02, 2025 -

Maxwell Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 01, 2025

Great service love Maxwell this is my 3rd Escape and love it,along with Ms Lynn in service is a wonderful person! More

by annjohnson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
Apr 02, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Until the next time we meet, take care!

April 01, 2025

Salespeople are helpful, friendly and to the point. They answer your questions and listen to your concerns. More

by ljmorganlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Malovey, Simon Duignan-Baugher, Greg Kimball
Apr 02, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 31, 2025

Service guy was great and answered all my questions and was very respectful and attentive More

by Mike.susancrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville
Apr 01, 2025 -

Maxwell Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Very professional staff, clean facilities, excellent electronic communications. My service advisor, Dillon, communicates well and provides excellent customer service. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Cole
Apr 05, 2025 -

Maxwell Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2025

Wow! Just wow. I had such a wonderful car buying experience TWICE at Maxwell Ford. So imagine my dismay when I had one of the worst selling experiences. F More

by KRP2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball
Apr 05, 2025 -

Maxwell Ford responded

We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations. Steve Cargo Used Vehicle Sales Manager scargo@maxwellford.com

March 30, 2025

I took my Raptor here for an oil change and tire rotation as I usually do. The cost is never what the emails advertise, but that's just a minor annoyance. I drove my truck home afterward - 25 miles - and had More

by mb12345678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic who didn't do any work
Apr 01, 2025 -

Maxwell Ford responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Eric Sperling Service Manager Maxwell Ford (512) 916-2651 esperling@maxwellford.com

...
21
...